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Forum Discussion

buckleyje5's avatar
Feb 02, 2018

Orbi AC3000 drops internet EVERY NIGHT

First off, we have the Netgear Nighthawk Docsis 3.0 Cable Modem Router (with the WIFI disabled) running a wired connection to our Orbi- and we have 2 sattelites. 

 

Every Single Night the wifi drops around 9:30pm.  Every.  Single.  Night.  

The wired connection from the Nighthawk is still working though- I can use our desktop computer.  Just no wifi capabilities in our home.  Which leads me to believe it's an Orbi thing.

 

Why is this happening and what do I need to do?

7 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Are you running Orbi in router mode or AP mode?

     

    DarrenM

    • buckleyje5's avatar
      buckleyje5
      Tutor

      I just switched to AP mode, but now my RING doorbell camera has a HUGE delay, so I'm going to move it back to Router mode.

       

      BUT.... I did see that the "lease" was always ending at 9:30pm and I'm thinking that's why the glitch every night at that time.  When I woke up the next morning super early (5:15am) I renewed the lease- so now it expires while we are all still aslee in bed and not trying to use our laptops.

       

      I'm thinking THAT was the fix!

  • UPDATE:  Nope, it's down again.  The "lease renewal" didn't work.  I have internet on my wired device from my primary router- but anything coming from the Orbi does not work.  

     

    HELP!!  Why does Orbi crash every night at the same time??

    • Roamabout's avatar
      Roamabout
      Luminary

      What if you run the Orbi router in AP mode and give it a static address. Does that change the behavior ?

      • buckleyje5's avatar
        buckleyje5
        Tutor

        I did try the AP mode, and we didn't have any drops for several days.....BUT for some reason it made our Ring doorbell have a 10-second lag.  So I switched it back.

         

        I don't know enough about networking to understand static IP, but when I read the log at the time internet disconnects, there's always a DHCP IP entry- so I thought about disabling the DHCP and moving to static IP, but does that mean I have to manually assign an IP to every device in our house?  Or will it keep the ones it has?  And what happens if a device leaves our house- will it reconnect when it comes back?

         

        This is above my paygrade :)