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Forum Discussion
BobDuke
Dec 17, 2017Apprentice
Orbi AC3000 Working
I've seen a number of postings from those that have had problems with their Orbi system. I know that issues with any product occur. I know that there are always features that would be helpful - I c...
netgearguy
Dec 18, 2017Apprentice
Nice to see a positive post. :)
You might share where you puchased your system - I've wondered if there is a HW issue behind the terrible experiences some people are having - maybe Netgear is getting the same components from different suppliers and one of more of those suppliers is delivering less robust products. In that case, maybe which retail channel you get your unit from might make a difference, if different retailers get products from different distribution centers.
My RBK30 (RBR40/RBW30) was from Best Buy and had persistent complete disconnects (ethernet and Wi-Fi) regardless of FW version. I have another ordered from Amazon to try out to see if a different unit from another source might behave better.
- jmschnur923Dec 18, 2017Luminary
I have an RBK 53 from Costco. I have had no operational problems with the two sats daisy chained since November. I have 31+ devices . It is in AP mode with Fios. I routinely get 85 speed using speakeasy in all places in my 2500 sq ft home . I went from .074 to .076 to 2.12. without any real issue.
However the the GUI does not report my devices properly ion any Sat nor on other router, Never the less the devices from ROKU to IPad to Logitech all work well.
- tagteamDec 18, 2017Virtuoso
I have an RBK53 system from Costco. I purchased the system several months ago, but waited to set it up until September (after the switch from Comcast to Summit (fiber) was complete). The system came with v1.4.0.18 which, at some point, auto-updated to v2.0.0.74 (and I'm still on that version). I am running in router mode and have had zero issues......thus far.
With respect to attached devices, that would be 4 Windows 10 PCs (2 wired to the router, one wired to a Sat, one wireless), 3 Brother printers, 2 iPads, 3 iPhones, 1 Samsung Network Extender (wired to the router), 1 Chromecast, 1 Fire TV Stick, and 1 TV.
Backhaul is 5G wireless and there are two walls between the router and the Sats, which are around 35-45 feet from the router.
- godspeedDec 18, 2017Apprentice
I have now purchased 2 sets of the RBK50, one from Amazon a few weeks ago, and the other from Walmart a few days ago. My intent on the Walmart purchase, was to try and rule out the possiblity of the Amazon version being a bad hardware version. On the amazon version, on both 2.0 and 2.1 firmware's, constant reboots occur on the satellite and the router, as noted by the system uptime resetting on the debug.htm pages.
I installed 2.0 and 2.1 on the Walmart version as well, and, unfortunately, same problem. I downgraded to 1.11, and for the last 12 hours, its been running fine, so far.
I did notice that the box for the Orbi is different between the 2 versions (amazon and walmart). the walmart one has the router and satellite sitting on top of each other, whereas the amazon box had them side by side standing up, with the power supply box between them.
I use an Asus router for routing, and have the Orbis in AP mode. I have done every combination of wireless settings and placement that i can think of (I am a fairly technical person), multiple factory resets, etc on the Amazon version, but i finally packed it up and sent it back for refund today.
I'm hoping the Walmart version (manufactured in 9/2017) fairs better, but i have an Eero Gen 2 with 2 beacons on its way from Amazon, just in case.
I really want the Orbi to work for me, as its perfect for my needs, but it has to be something that i can set and forget, not something i have to constantly monitor and tweak just to work, from firmware to firmware version.