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Forum Discussion
davness
Apr 18, 2018Aspirant
Orbi AC3000
I bought a Orbi mesh and right now I have a Nighthawk ac1900 C7000 modem router, can I connect the orbi without any problems? or I need to turn off the wifi on my modem?
FURRYe38
Apr 19, 2018Guru - Experienced User
The Orbi system should work well with either modem. Those are just stand alone modems. There not modem/router combo units.
Did you factory reset the Orbi router and walk thru the set up wizard? This will help you get the Orbi router connected to the modem.
I would turn OFF the modem for 1 minute then back ON. Then turn ON the Orbi router and do a factory reset then connect to the Orbi router using a wired PC or laptop at 192.168.1.1 with a web browser and walk thru the set up wizard.