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Forum Discussion
Orbi and Google websites
'm at wits end and hope that someone here might be able to help.
I have an Orbi20 with two satelites. I get great speeds (~200mbps) and have been very happy with the device. Over the last few weeks, I have noticed that all Google owned properties (Gmail, Drive, YT, Search) have been incredibly slow, sometimes not even able to load. I have tried, multiple accounts, browsers, computers and nothing changes. When I take my laptop outside my home, everything works fine. Come back home and the slowness re-appears. I contacted my cable provider, reset the modem and router, changed the DNS to 8.8.8.8 and then 1.1.1.1 and nothing. Again, this only impacts google properties and nothing else on the internet. Fast.com consistently gives me ~200mbps.
I finally tried connecting directly to my cable modem and guess what, google worked normally! Went back to connecting via Wifi and we were back to slow speeds. Contact Netgear and they were no help. They seemed unable to comprehend the problem.
So now I am trying here. Help?
16 Replies
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?I have the same exact problem, have troubleshooted the exact same steps, and I'm at my wits end. I can't understand why or how this is happening. I disabled QoS and WMM in attempts to resolve and tried a whole slew of different DNS providers, but can't seem to resolve. If you find a solution please do follow-up with us here!
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
johnc646 wrote:
I have the same exact problem, have troubleshooted the exact same steps, and I'm at my wits end. I can't understand why or how this is happening. I disabled QoS and WMM in attempts to resolve and tried a whole slew of different DNS providers, but can't seem to resolve. If you find a solution please do follow-up with us here!
