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Forum Discussion
Orbi and Nest Outdoor Camera issues
I just install the ORBI mesh system and although the speed is fantasic, my two Nest outdoor camera seems to be losing signal(disconnecting) several times a day. Over 10 minutes sometimes. This happen...
I had this issue arise just today. Always had intermittent issues but today cameras are just useless. I have updated the settings according to this post with no resolution. Hate to have to buy another router but not happy with Orbi.
Yeh, I don't know why manufactures test their products with other products for compatibility. I was going to try Velop but the other poster didn't have any luck either. I did try the Amplifi HD one and really like that one. It had very limited drops on the camera but it was only for a few seconds and only happen to the furtherest one from the router. It was built very well, the app was MUCH better then netgears' and it looks good. Getting in touch with tech support was also supper easy. You could chat or call them. Not like netgear where I had to answer quesstions before the phone number was even revealed to me. The only problem was the speed. At times it even slower then my old stand alone router. That's when I decided to try ORBI. Love the tri-band system but not much else.
I just installed the Orbi AC3000 system, and am also experiencing frequent drop outs with my dropcams and nest cameras. I did have implicit beamforming turned on, and will try turning it off and see if it helps with the cameras. If it doesn't, I'm going to have to return the Orbi and get another router.
I just bought the orbi system, and after getting most of my wireless set up, ran into this problem with my nest cams. After trying all the community advice, I tried phone support. Basically was told to return the system, there is no fix. I will be spreading the word.
susiepratt wrote:I just bought the orbi system, and after getting most of my wireless set up, ran into this problem with my nest cams. After trying all the community advice, I tried phone support. Basically was told to return the system, there is no fix. I will be spreading the word.
Did you first try the known workaround posted in this thread? Disable "implicit beamforming" in Advanced Setup... Wireless Settings - Uncheck the "Enable Implicit BEAMFORMING" option and your Nest cameras will stop disconnecting.
Yes I did. The tech support also confirmed that same "fix", but it did not work for me. He told me to take my system back.
I guess I have been lucky. I installed an Orbi a couple of weeks ago, and have a range of Nest cameras on my network (ranging from older dropcam pro to newer Nest cam outdoor). They were frequently dropping connection, but after I turned off implicit beamforming, I haven't noticed any connection problems with the cameras.
I have a couple Dropcams, Nest Cams, and now two outdoor Nest Cams. I bought the Orbi system when it was first released and had the issue of the cams disconnecting. When the solution was to Uncheck the "Enable Implicit BEAMFORMING" option came about, I haven't had one single disconnect. I keep Implicit Beamforming off and check it after every firmware update.
I have continued to have the issues. Definately decreased but constant drops not only for my cameras but for my devices as well. Very frustrating and will eventually buy another Wifi system if it persists, give this to my mom or something, sad.
Hello Toy4wd
I have sent you a PM
DarrenM
Hello Everyone
We currently have a beta firmware for issue with Nest cameras if you would like to test this firmware send me a Private message with your name, Email, and phone number then our support team will work with you and provide the beta firmware.
Thanks
DarrenM
Can you please send me the new firmware. I have had continuous issues with my Nest and am close to returning the router.
You're replying to an old thread. The latest publicly-available firmware version, V1.12.0.18, resolves the previous issues with Nest cameras. You should be able to auto-update your Orbi to get this firmware version. I've had zero disconnects with this firmware version and my 5 cameras (with implicit beamforming and MU-MIMO re-enabled).
After the update, I'm still having issues in both of my cameras.
