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Forum Discussion
Orbi and Nest Outdoor Camera issues
I just install the ORBI mesh system and although the speed is fantasic, my two Nest outdoor camera seems to be losing signal(disconnecting) several times a day. Over 10 minutes sometimes. This happen...
I just bought the orbi system, and after getting most of my wireless set up, ran into this problem with my nest cams. After trying all the community advice, I tried phone support. Basically was told to return the system, there is no fix. I will be spreading the word.
susiepratt wrote:I just bought the orbi system, and after getting most of my wireless set up, ran into this problem with my nest cams. After trying all the community advice, I tried phone support. Basically was told to return the system, there is no fix. I will be spreading the word.
Did you first try the known workaround posted in this thread? Disable "implicit beamforming" in Advanced Setup... Wireless Settings - Uncheck the "Enable Implicit BEAMFORMING" option and your Nest cameras will stop disconnecting.
Yes I did. The tech support also confirmed that same "fix", but it did not work for me. He told me to take my system back.
I guess I have been lucky. I installed an Orbi a couple of weeks ago, and have a range of Nest cameras on my network (ranging from older dropcam pro to newer Nest cam outdoor). They were frequently dropping connection, but after I turned off implicit beamforming, I haven't noticed any connection problems with the cameras.
I have a couple Dropcams, Nest Cams, and now two outdoor Nest Cams. I bought the Orbi system when it was first released and had the issue of the cams disconnecting. When the solution was to Uncheck the "Enable Implicit BEAMFORMING" option came about, I haven't had one single disconnect. I keep Implicit Beamforming off and check it after every firmware update.
I have continued to have the issues. Definately decreased but constant drops not only for my cameras but for my devices as well. Very frustrating and will eventually buy another Wifi system if it persists, give this to my mom or something, sad.
Hello Toy4wd
I have sent you a PM
DarrenM
Hello Everyone
We currently have a beta firmware for issue with Nest cameras if you would like to test this firmware send me a Private message with your name, Email, and phone number then our support team will work with you and provide the beta firmware.
Thanks
DarrenM
Can you please send me the new firmware. I have had continuous issues with my Nest and am close to returning the router.
You're replying to an old thread. The latest publicly-available firmware version, V1.12.0.18, resolves the previous issues with Nest cameras. You should be able to auto-update your Orbi to get this firmware version. I've had zero disconnects with this firmware version and my 5 cameras (with implicit beamforming and MU-MIMO re-enabled).
After the update, I'm still having issues in both of my cameras.
