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Forum Discussion
Orbi and new Firmware is a nightmare
Since around 2 weeks I have automatic new firmware installed to my Orbi RBR50 and 2 satellites. 2 weeks of nightmare where internet stop working in the middle of the day due to that. Then. The day after a new one is released and again automatically installed and my internet cut and remain unstable the whole day. 2 weeks of having new firmware every day!!! I connect to the Admin platform but still can't see the option to unable the automatic installation. Why does this option do not exist yet? Or if it is somewhere how to do it? Am fed up tonhave automatically installation during the working hour abmnd I fail to all my calls. I WANT to update those firmware WHEN I want. Not when Netgear wants it. Who can help??? Thanks sabrina
7 Replies
It's highly recommended to manually download FW files and manually apply them. Update any RBS FIRST, then send to the RBR lastly. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-SystemWhat is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.- Not sure why I should upload manually the FW if this is my main issue? All the cuts are coming from the fact that there is an automatic push for last FW installation. This can be 3 times per day those days. Am just looking for a simple option where I can enable the automatic installation
Not currently on Orbi AC. There is on Orbi AX systems.
Only one push will be seen. If your having problems then a factory reset maybe needed along with manually loading FW files on the RBS and RBR using a wired PC.
What actual firmware version are you on?
- Now it is v2.7.4.24
