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Forum Discussion

walkerx's avatar
walkerx
Guide
Feb 24, 2019
Solved

Orbi Android App

I've noticed with the Orbi Android app, running on Pixel 3 XL if I'm connected it to a orbi satellite it will not work and just says can't connect to network, even though I'm connected to it.   I...
Installation
Troubleshooting
  • walkerx's avatar
    walkerx
    Mar 07, 2019

    resolved the issue

     

    picked up google wifi - setup in about 20 minutes - all devices working and so is their app

     

    wifi might not be ac3000 but at least everything works

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 24, 2019

Is this the only android device you have?

I use a Galaxy Tab S2.

What FW is loaded on the Orbi? 

walkerx wrote:

I've noticed with the Orbi Android app, running on Pixel 3 XL if I'm connected it to a orbi satellite it will not work and just says can't connect to network, even though I'm connected to it.

 

If I move so i'm connected to the main orbi router then it works and lets me log in, but then says it can never see the satellites, but if I connect via webpage it shows that both my satellites are connected.

 

I've already logged this with netgear, but their support has been dismal to the extent of not much support from them