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Forum Discussion
walkerx
Feb 24, 2019Guide
Orbi Android App
I've noticed with the Orbi Android app, running on Pixel 3 XL if I'm connected it to a orbi satellite it will not work and just says can't connect to network, even though I'm connected to it.
I...
- Mar 07, 2019
resolved the issue
picked up google wifi - setup in about 20 minutes - all devices working and so is their app
wifi might not be ac3000 but at least everything works
walkerx
Feb 24, 2019Guide
FURRYe38 wrote:
Is this the only android device you have?
I use a Galaxy Tab S2.
What FW is loaded on the Orbi?
walkerx wrote:
I've noticed with the Orbi Android app, running on Pixel 3 XL if I'm connected it to a orbi satellite it will not work and just says can't connect to network, even though I'm connected to it.
If I move so i'm connected to the main orbi router then it works and lets me log in, but then says it can never see the satellites, but if I connect via webpage it shows that both my satellites are connected.
I've already logged this with netgear, but their support has been dismal to the extent of not much support from them
Yes it is the only android device used for connection to the unit
as per post above its on 2.2.1.210
FURRYe38
Feb 24, 2019Guru - Experienced User
Possible SW issue with this device or the app. You might remove the app from the device, reboot, then re-install the app.
Something you might ask NG about.
- walkerxFeb 24, 2019Guide
FURRYe38 wrote:
Possible SW issue with this device or the app. You might remove the app from the device, reboot, then re-install the app.
Something you might ask NG about.
already done all that and as posted in my original post netgear were more than dismal in offering any help