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Forum Discussion
orbi app only showing 1 of 2 separate routers
I have two routers, Orbi RBR50 and an Orbi Pro Wifi 6 Mini AX1800. When I look at the Orbi app on my iphone I only see the RBR50 which is remote. The Orbi Pro router (which is the router I am currently connected to) does not show up on the Orbi app. Only the remote RBR50 is there. Does the app only show my remote router, or should both be on the list in the app and shouldn't I be able to choose either? If so, how do I get my 2nd system included in the app?
1 Reply
Orbi app doesn't support Orbi Pro. You'll need the Insight app for Orbi Pro.
Netgear has set up a community forum specifically for the Orbi Pro products. Most of the people who watch that forum are more likely to have experience with Orbi Pro and know how to work it better than those of us who follow this forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-pro-wifi
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
