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Forum Discussion

Jgoldsti's avatar
Nov 26, 2020

Orbi armor blocking wyze lock gateway setup

I tried to set my wyze lock gateway up using my orbi rbr50 with armor enabled. The setup kept failing at the stage of connecting to the wyze cloud.

I finally turned off armor and the lock gateway setup without a problem.

I checked the armor threats blocked and there is nothing related to connecting to the wyze cloud.

is there a way to tell armor to let certain connections occur or to see connections it is blocking?

every firewall I have used allows both of these capabilities.

 

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Jgoldsti wrote:
    Is there a way to tell armor to let certain connections occur or to see connections it is blocking?

    every firewall I have used allows both of these capabilities.


    This question is more likely to get an informed response if posted in the communit forum for the Armor product:

    https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor 

    My observation is that few people who watch the "general Orbi topics" forum have activated Armor.  It's not that we don't want to help; we are just seriously ignorant about the product.