ORBI Authenication error

Question

I have had the RB50 router with 2 satellites for about a year and it has worked great.&nbsp; After the last Android update my phone loses connection and shows "authenication error occurred".&nbsp; I have checked the firmware on the ORBI and it was the latest edition.&nbsp; If I turn off the wifi on the phone and then turn it back on it works for a while and then I get kicked off again.&nbsp; It only happens at home and not on other wifi networks so I assume it has to do with the ORBI software.&nbsp; Any fixes?

DarrenM · Answer

Have you tried to forget the orbi network on the phone and connect to it again?

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DarrenM

zcobrausa · Answer

I have tried that.&nbsp; I also tried running the phone in safe mode.&nbsp; Sometimes the phone will stay on the network for a couple hours and other times just a few minutes.&nbsp; If I turn the wifi off and then back on it will reconnect.&nbsp;&nbsp;

DarrenM · Answer

what android phone are you using?

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DarrenM

zcobrausa · Answer

Galaxy S6

DarrenM · Answer

have you updated the firmware on the phone I know samsung released a patch they made it have problems on mesh networks and then patched it.

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DarrenM

Forum Discussion

ORBI Authenication error

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