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Forum Discussion
ORBI Blocks Access to Playstation Network
We recently installed the Orbi system with two satellites, to replace my existing Netgear Router (model R6400). Once setup, my son lost his ability to log into the Playstation network (he has a Plays...
Whats the Mfr and model of the ISP modem the router is connected too?
Try change NAT Filter to Open under Advanced settings/Wan setup.
Cable modem is:
Arris model number: TM1602.
The internet provider is: Optimum (CableVision).
I opened the NAT filtering and the Network Status screen started showing the Playstation network (before it would just show that we were connected). However, the Playstation now reports that the Playstation Network is currently unavailable.
Thanks for your help though - I think we are one big step closer to domestic bliss!
Best regards,
Nigel
Ok, Lets put NAT Filter back to secure save settings and reboot the router.
Besure to do a full power down or if possible a network reset on the game console before applying the change and turning the console back ON. I know with xbox, if you hold the power button until the console turns off, this clears any networking caches and does a soft reset. Not sure of PS has anything like this.
Only other item you should have enabled is uPnP. No Port Forward configurations should be needed.
Here's some more information:
It is not just the PS4 - but something else. If I go to any PC on my network and try to access the Entertainment Network from a browser, I get the following error:
An error has occurred, please try again later (800101).
The URL I am trying to access is:
https://account.sonyentertainmentnetwork.com/
So, this isn't just a Playstation console problem - it is something more sinsiter.
Best regards,
Nigel