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Forum Discussion
ORBI Blocks Access to Playstation Network
We recently installed the Orbi system with two satellites, to replace my existing Netgear Router (model R6400). Once setup, my son lost his ability to log into the Playstation network (he has a Plays...
Hi there, I just hit exactly the same issue - connected my new Orbi system up today and suddenly none of the 3 PS4's we have in the household could log in to PSN. They all have Internet access just fine - can browse pages, etc.
I stumbled across the solution (well, a workaround), which is to configure the Internet settings manually, leave getting the IP address and DNS as automatic, but change the MTU from 1500 to 1472. As soon as I did that, can now login to PSN just fine on all of the PS4's!
Very annoying - it worked fine with Google Wifi, and previous Netgear router, just not Orbi........hope that helps!
Whats the Mfr and model of the ISP modem the router is connected too? If it's DSL, then yes, you may need to use a lower MTU value.
For cable modems, 1500 should be the standard. Check with your ISP for this information as well.
Try change NAT Filter to Open under Advanced settings/Wan setup.
djimrie wrote:
Hi there, I just hit exactly the same issue - connected my new Orbi system up today and suddenly none of the 3 PS4's we have in the household could log in to PSN. They all have Internet access just fine - can browse pages, etc.
I stumbled across the solution (well, a workaround), which is to configure the Internet settings manually, leave getting the IP address and DNS as automatic, but change the MTU from 1500 to 1472. As soon as I did that, can now login to PSN just fine on all of the PS4's!
Very annoying - it worked fine with Google Wifi, and previous Netgear router, just not Orbi........hope that helps!
I lowered the MTU to 1472 - but it hasn't solved the problem. The Playstation Network is still unavailable.
Thanks though,
Nigel
