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Forum Discussion
Yrok
Jun 23, 2022Guide
Orbi CBR40 Dropping Internet Connection Multiple Times Throughout the Day
Router/Modem combo randomly loses internet connection 2-3 times a day. I've had it for over 4 years and it has worked fine until a couple weeks ago. It randomly loses connection to the internet throug...
plemans
Jun 24, 2022Guru - Experienced User
Your signal is actually a bit hot (high).
Try putting a good quality double or triple splitter in line to cut the power level down.
You should be between -7.5dbmv to 7.5dbmv. You're a ways above that.
Yrok
Jun 25, 2022Guide
Ok, I have a 2 way splitter coming tomorrow that I'll put in the line. Strange that too much power would be a problem. Also, I assume the power has been the same for the last 2.5 years with no problem. I'll put the splitter in tomorrow and see what I get.
- YrokJun 25, 2022GuideJust put the splitter in. Didnt bring the power down as much as you wanted but it is better. I also moved the router/modem further from my TV since I have the extra cable length now with the splitter. I'll give it a couple of days and see what I get. I also ordered a 10dB attenuator from Amazon that I'm thinking I'll put in place of the splitter. Thoughts? Attached is the results after the splitter install.
- plemansJun 25, 2022Guru - Experienced User
10db attenuator is quite a significant jump. You can try it but make sure to take the double splitter out. Normally, I'd rather see the signal on the high side versus low side. reason why is if the downstream is high, it usually means the hub is closer to the home and so it doesn't take the modem as much power to communicate with it. If you're to low, it means its further away and the modem has to increase its output power to compensate.
- YrokJun 25, 2022GuideIt has dropped again since installing the splitter and moving it further away from other electronics. The 10db attenuator should put me around 2-3 dbmv. I figured getting as close to 0 as possible was the goal when I ordered it. Either way, not sure it's going to help or not since it's already acted up again at the 9dbmv it's sitting at now. I ordered a new coax too just to rule out the cable. Both the attenuator and cable should be here Monday...fingers crossed that they fix my problem but I'm not very optimistic. Latest log is attached too. Installed the splitter around 1300