NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Yrok
Jun 22, 2022Guide
Orbi CBR40 Dropping Internet Connection Multiple Times Throughout the Day
Router/Modem combo randomly loses internet connection 2-3 times a day. I've had it for over 4 years and it has worked fine until a couple weeks ago. It randomly loses connection to the internet throug...
plemans
Jun 26, 2022Guru - Experienced User
It looks good externally. but I've seen poor crimping/stripping jobs where the shield was touching the copper coax line though. so even though it looks good, externally, sometimes you have to check all the connections. But if the issue is outside the home, its on the ISP.
I've actually had to rent a modem before to prove to an isp that it wasn't the modem as they wouldn't troubleshoot anymore without charging me for it. Not saying 100% it isn't the modem as a hardware issue with the modem could give you errors too, its just something I've had to do.
Yrok
Jun 26, 2022Guide
Ok. Directly plugged into the line coming into the house.(except for the 6ft cable attaching it to the modem). Attached is how it looks at the moment. I know it's not pretty but it's only temporary. Without the splitter, the signal was very hot (15dBmv). With the splitter installed as shown, the power levels are around 12dBmv. Unfortunately I don't yet have the 10dB attenuator. I will post the event log after 24 hours.