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Forum Discussion
trippw
Jul 05, 2017Star
Orbi dropping internet connection
I purchased a netgear orbi router last month and have had problems with it dropping internet connection almost daily. The orbi representative suggested I get a new system because they had tried all of...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please post the issues you are having or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Jamessimmering
Jul 13, 2017Star
Once again, I have more disconnects. But NOW... the system won't re connect. I have to close out my wifi on my device and restart to have it reconnect.
The best system for me was right out of the box. The issues started with the first firmware update and continue to this date.
I am using the most updated firmware. 1.12.0.18. Also it is now disconnecting WIRED Devices. It wasn't doing that before.
any help anyone? I had real hope for this version. I feel like charly brown trying to kick the football.
jim
- JamessimmeringJul 13, 2017Star
I will try the factory reset now that I have updated the firmware and will update this forum
Jim