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Forum Discussion
trippw
Jul 05, 2017Star
Orbi dropping internet connection
I purchased a netgear orbi router last month and have had problems with it dropping internet connection almost daily. The orbi representative suggested I get a new system because they had tried all of...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please post the issues you are having or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
jfalkingham
Jul 14, 2017Star
Alright, I did the firmware update, then did the reset button till flashing Amber. Let it restart and since then I've had no lock ups with wireless or DHCP. This has been for 1 day, but so far it's holding. I will add in, do the reset after installing the firmware. It made a difference. OK now let me get back to work with a reliable VPN and voip line now