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Forum Discussion
trippw
Jul 05, 2017Star
Orbi dropping internet connection
I purchased a netgear orbi router last month and have had problems with it dropping internet connection almost daily. The orbi representative suggested I get a new system because they had tried all of...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please post the issues you are having or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
jfalkingham
Jul 15, 2017Star
I'm going on 47 hours with no lock ups since moving to 1.12.0.18 trying to contain my excitement.
5 ipads, 2 iPhone, 2 android, Xbox, tivo, Apple TV, Amazon TV, 6 nose soundings, subnetwork router, heavy YouTube and Netflix streaming. No issues since updating and doing factory reset.
5 ipads, 2 iPhone, 2 android, Xbox, tivo, Apple TV, Amazon TV, 6 nose soundings, subnetwork router, heavy YouTube and Netflix streaming. No issues since updating and doing factory reset.
- JMU1998Jul 15, 2017Luminary
jfalkingham just curious if you are or not seeing issue in Orbi app in network map showing all devices as only Wired and 100% and link rate as N/A?
- jfalkinghamJul 16, 2017Star
Ok 63 devices connected no issues at all and I have every device hitting it from Bose SoundTouch to Amazon echo devices, smart tv's, android ios BlackBerry 10 and windows phone. Win 10 and Mac osx oh and a subnetwork for VPN. Rock solid! I am pumped not hearing "we have no Internet..."
- Doug-48051Jul 16, 2017Luminary
Solid on all 17 devices... including samsung Galx 7 and Galx 6s phones. Echo and Tp-link switchs are working well thus far.