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Orbi dropping internet connection
I purchased a netgear orbi router last month and have had problems with it dropping internet connection almost daily. The orbi representative suggested I get a new system because they had tried all of...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please post the issues you are having or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
I bought an orbi on May 2017. No issues until yesterday July 15. Now I am not able yo connect to the modem i have from time warner (spectrum). Still trying to find a solution. The modem is working but orbi is not connecting. Any thoughts?
ShawnGlan wrote:
I bought an orbi on May 2017. No issues until yesterday July 15. Now I am not able yo connect to the modem i have from time warner (spectrum). Still trying to find a solution. The modem is working but orbi is not connecting. Any thoughts?
The Orbi recently had a big firmware update this week - it's very likely that yours updated automatically recently, and some users are reporting that the Orbi also automatically did a factory reset as part of that update.
If that happened to you, then you'll need to rebuild your network SSID, etc... In that case, you Orbi is likely broadcasting on it's factory default network right now -- try going to orbilogin.com or http://192.168.1.1 and see if you are being promped to set up your network.
Good luck!