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Forum Discussion
trippw
Jul 05, 2017Star
Orbi dropping internet connection
I purchased a netgear orbi router last month and have had problems with it dropping internet connection almost daily. The orbi representative suggested I get a new system because they had tried all of...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please post the issues you are having or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
jfalkingham
Jul 17, 2017Star
I'd jump for Plume right now, but at this point I'm all-in on netgear since I can't return. Approaching 3 days without a hiccup on latest firmware so maybe persistence is winning ha ha.
So I did notice that my Marshmallow device sometimes just loses WiFi entirely. Sometime turning WiFi off/on will help, other times I need to do a restart. It's not the router as all other devices are good.
So I did notice that my Marshmallow device sometimes just loses WiFi entirely. Sometime turning WiFi off/on will help, other times I need to do a restart. It's not the router as all other devices are good.