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Forum Discussion
Miketr
Aug 16, 2017Aspirant
Orbi Experience - (RBK50) AC3000
Just wanted to share my experience with the Orbi. I originally purchased it because we have several wireless security cameras around the house -also outside so I was hoping for stronger/more stable signals etc. As well as our typical cell phones (Samsung Verizon S8 / S8+)
After a bit of a hassle setting up the entire system since the IP was changed, the Netgear technical support person was able to get me up and running completely. (she was very nice and polite btw) I checked the speeds throughout the house and was pleasantly suprised. Butttt it only was a matter of minutes before me and my wifes S8's both lost Wi-FI connection.. and regained.. and lost.. and regained.. you get the point. The connection was completely unstable etc. So I called Netgear- they suggested setting up the 'guest' option bla bla.. soo I asked the person "So.. I spent $350, only to have the system work as if I don't have the sattelites anymore, because I can't connect to them and stay stable?" haha.. to the forums I went and saw hundreds having the same issues..
They don't know when it would be fixed, they said "We are working with Samsung, we know it's an issue etc." - Which hey, I am glad to hear they admit there is an issue.
Returned the item - no point in having a very expensive product that does not work as intended. If they ever fix the issues, whether it be firmware, through Netgear or Samsung I will probably repurchase. But for now I still see all the ongoing threads of issues all over. Perhaps I will try another Brand of 'mesh' networking..we shall see.
My 2 cents.
Mike
14 Replies
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- jdpg2Apprentice
Miketr,
I was having the same experience after upgradeing to 1.12 firmware. But i found that once i did a factory reset and repaired the satelite afterwards all of my drop issues have been resolved on my S8+. Others have posted that this seems to sort out some of the issues.
2 more cents
- StkasmApprentice
are you saying you have stable s8 connectivity now when both satelites have comparable signal or it needs to roam? Many of us did full reset and re-paired the satellites only to confirm that S8 issue persists
- jdpg2Apprentice
Here is my current setup
- Firewall Router (Untangle u25) ip XXX.XXX.X.1
- 16 port switch
- Orbi RBK50+RBS50 in AP Mode (IP XXX.XXX.X.2 & XXX.XXX.X.3)
After the 1.12.0.18 update (straight from the FW it shipped with) i was getting intermitet drops on my S8+. I then proceeded to do a hard reset which defaulted ip back to standard but maintained the 1.12.0.18 FW. I then reconfigured and havent had any issues since. I have no issues roaming around my home without dropping the connection. As a matter of fact i am going to pick up another sat for one dead spot out towards my garage.