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Forum Discussion
Orbi-Firm Updates
This may seem like a silly question but... the router is a premium product. Why are the firmware updates so hard to install? Its almost 2020 and all major brands do auto updates. It sounds seems like ...
Nobody really knows. Seems that with all the veried configurations out there, FW version being released, that the process of updating FW via auto update would not cause problems, however it seems it does. NG has recently stopping doing minor FW version updates via auto update and now lets users choose to install it or not. NG still seems to push MAJOR versions of FW. Users also have the ability to manually install. Those of us choose this method and also choose ot include a factory reset and setup from scratch or setup and then load a saved configuration from file which saves time. I use this method and don't see many issues or any simialar issues as others who don't reset and just update and continue to use.
Some users have had problems with updates, then theres others who do not. Seems like a mixed bag.
There hasn't be a a problem of installing wrong FW on RBS or RBR, as they won't allow you do do this. However historically, users have had problems updating RBS after they updated RBRs first. So from these experiences, we always recommend updating the RBS first, then RBR.
Its up to you if you want to keep the Orbi or at least try it out during the time frame you may have before a refund expires. If not, then it's up to you if you want to return it and find something else. Other mfrs may not be perfect in this area as well.
I have not touched my friends Orbi system since day one installation:
His has been updated when NG pushed updates. Still working for him.
Good Luck.