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Orbi Firmware 1.4.0.16
Looks like new Firmware just released today 1.4.0.16 anyone taken this yet? I will as soon as I get some time today hopefully it address frequent random wireless drops.
54 Replies
So I downgraded to v1.3.0.26 with similar results.
Called Comcast my ISP for an explanation or to see if they have been throttling back my speeds as I have been speed testing a lot. The "tech" support person was of no help. Now I've returned back to v1.4.0.16 a bit frustrated wondering why my speeds have gone down significantly.
I wouldn't care if I was getting 70-90mbps consistently, but when you can not crack a 10mbps ceiling when you're paying for 150mbps and you just spent $500+ on a new mesh network. You REALLY want answers (looking at Netgear). Hope something good surfaces soon.
On the latest 1.4.0.16 firmware you can run a speed test from the Orbi router itself.
Go to 192.168.1.1 -> Advanced -> Setup -> QOS Setup and its in there. Would be interesting to see the results. Here are mine on Cox 300/30 service - seems its overprovisioned a bit:
- Can you test 2 PCs on your wireless network? Have 1 on the router and other on satellite. Test the speed. If that provides over 200-300mb (I get about 350 limited by my surface) then disconnect orbi and directly connect a pc to the Comcast modem and test the line.
My primary computer has a wired connection directly into the router. I keep a command window open running a continous ping (ping /t) to my primary DNS just to monitor for Internet connectivity anomalies. Prior to upgrading to 1.4.0.16, the ping resposne was consistently in the 18-30 ms range. Since the firmware upgrade, the response has gone to the 28-40 ms range. Unless something has changed with my Internet provider, there seems to be an additional 10 ms of latency.
Anybody else notice similar behavior?
whats the orbi router connected to as far as internet connectivity goes and can you connect the comp direct to what ever that connection is and do the same test , even with 18-30 ping it sounds like you are on some sort of pppoe type connection
I have Time Warner Cable, so the router is connected to a cable modem. The DNS is a TWC server. I have had the same basic setup for a many years now. The only change in the past few days that I am aware of is the firmware update.
The 10 ms difference is not a big enough problem to warrant a lot of diagnosis. Although, bypassing the router with a direct connection would be interesting.
I have used the continuous ping as a sort of "provider connectivity health monitor" for 10+ years now. Having developed a feel for it, I can tell when my provider changes something or is having problems.
Thank you for your reply
- dg_sticks I've talked to NETGEAR and was told to monitor the problem. We were on the call for 30+ minutes and narrowed to possibly being channel interference. But I'm still receiving low speeds. I had to lay the situation at someone's feet so I called back Comcast and plainly explained the situation. The rep did find there is some signal connection issues on my end that requires a technician to come to my residence tomorrow morning. So perhaps that was my situation if not, I'll be back here to update. So far I've enable/disabled so many options on my orbi that I don't think there can't be anything left to adjust. We me luck tomorrow.
randye I am absolutely wishing you good luck because this is, without a doubt, the most annoying problem I have ever had with a router. Channel interference is an interesting thought, but I am plugged into the router by ethernet using a gigabit connection with the same exact issues. I would love to hear back with any news on your end and/or if any Netgear reps stop in here!
UPDATE: So I believe I found my issue. When I swapped out my Comcast modem with the Orbi and Netgear Modem, I ran the main coaxial cable through my Monster Cable surge protector out into the cable modem. This was causing major signal degradation. I removed the coaxial from the Monster surge protector, did a speedtest and...BOOM I got my desired speeds back!
Funny that I assumed my Xfinity rental router/modem was the bottleneck as I had the coaxial setup the same way. Still glad I eliminated giving Comcast a monthly rental fee.
NEVER NEVER NEVER do this...causes MAJOR issues and ruins the quality of the signal. I thought I was protecting my investment by using the coaxial pass-through on the surge protector but ended up causing more damage.
For anyone who is debating doing this, look at this thread for advice:
https://forums.anandtech.com/threads/coaxial-cable-through-surge-protector.2195990/
dg_sticks If you're using a pass-through coaxial I/O on your surge protector I recommend taking it out and going direct from the wall into your setup and by-passing the surge-protector. If you're not doing that, good luck and hope you find out what is wrong.
JMU1998 wrote:Looks like new Firmware just released today 1.4.0.16 anyone taken this yet? I will as soon as I get some time today hopefully it address frequent random wireless drops.
I didn't get the option to NOT take the firmware update as today I noticed both my router and satellite were updated without my knowledge. I really hope we get the ability to disable auto updates via the router itself...
Just wanted to throw my experience with the latest upgrade out there...last Friday, I logged into Netgear and saw the firmware upgrade available button and since I had some time, I ran it....Router and one satellite updated, the other satellite failed to upgrade...somehow, my router went through a phase of blinking magenta and blinking white...best I could tell, that meant it was resetting to factory settings???...after all of that commotion, (and I do mean commotion, since all my wifi vampires were home and sucking down some serious downloading) the router and both satellites reset to 1.3.0.26 and the option to upgrade is no longer showing when I log into Netgear.....I really do not care about the guest network capability at this time, so should I just wait until another upgrade is issued before I update the firmware? I'd hate to have some voo doo issue with speed loss, as some have encountered with the update.
the fw is now available on the netgear web site to manually upgrade if you like , just update both sat's first and then the router , it doesnt take long just do it when usage demands are low or kick them outside and scare them with the sun lol
Thanks Petey....when I got home today, my laptop would not connect with the orbi, but my mobile devices would....ran the windows troubleshooter for wifi, and it said to rest the connection to the modem.....unplugged the modem and restarted it.....orbi router turned magenta and stayed that way....restarted the router, and after it reset, I still could not connect...windows troubleshooter then reset the wifi switch and after that, I could connect...when I logged into Netgear, voila, I was running version 1.0.4.16...only one satellite was connected...turned it off and back on, and it was good to go....still not sure how the firmware updated without me manually initiating it, but whatever, the thing is working....one thing though, before this upgrade every speed test was 170+....now, it won't break 100....curious...
- One caveat.
I don't know if the list is correct. Earlier today I was in a part of the house where my iPhone has always connected to the router and not the satellite. I checked the list of connected devices using the method above and it looked like my iPhone was connected to the satellite which I find hard to believe. Again, have checked that spot before and I was always connected to the router.
I don't know if the "Connected Devices" page shows all wireless connections whether through the satellite or router. Very confusing.
Really wish Netgear will bring back the original functionally from the original fw.
XBond wrote:
One caveat.
I don't know if the list is correct. Earlier today I was in a part of the house where my iPhone has always connected to the router and not the satellite. I checked the list of connected devices using the method above and it looked like my iPhone was connected to the satellite which I find hard to believe. Again, have checked that spot before and I was always connected to the router.
I don't know if the "Connected Devices" page shows all wireless connections whether through the satellite or router. Very confusing.
Really wish Netgear will bring back the original functionally from the original fw.did you remeber to re enable beamforming and mu-mimo as this will effect how the sat and router perform and connect
