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Forum Discussion
RonRolfsen
Oct 24, 2019Guide
Orbi Firmware update 2.5.0.38 problems
Have a 2 year old RBR50 with 2 satellites - have had no problems until recent update to 2.5.0.38. Everything is working howerever the GUI now has issues when attempting to display devices. The web ...
- Nov 02, 2019
The reset and setup from scratch on the RBR will probably fix the issues your seeing. Try then when your ready.
RonRolfsen wrote:After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
RonRolfsen
Nov 02, 2019Guide
After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
- FURRYe38Nov 02, 2019Guru - Experienced User
The reset and setup from scratch on the RBR will probably fix the issues your seeing. Try then when your ready.
RonRolfsen wrote:After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
- wchpNov 08, 2019Luminary
Without getting into all the things to try I am just posting this an observed performance change.
On a 2018 Macbook Pro on Firmware V 2.5.0.38 I am experiencing ½ to ¼(or less) the 802.11AC throughput vs. the previous version of firmware.
460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app
Observed using WiFi details AND WiFi explorer.
Both observations on WiFi Explorer show Chan 48, 90% signal strength, SNR 54dB readings with both versions of firmware.
Laptop and Router locations unchanged.
Tried everything except factory reset/paper clip simply because I dont want to and dont feel I should need to with a public firmware release (with beta firmware versions this is a given that a factory reset is done)
Of note (if it makes any difference) I am running the Armor protection on the RBR (for both tests).
Have reverted back to 2.3.5.30 and will wait for next rev of FW.
- FURRYe38Nov 08, 2019Guru - Experienced User
I saw no speed issues or slower operation with v38 loaded. Though I and others do factory resets. v38 works.
Something to at least try as maybe the next FW update will not fix your experiences. Reset maybe needed. Works for others.
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820500/highlight/true#M74929
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820477/highlight/true#M74918
https://community.netgear.com/t5/Orbi/Speeds-have-plummeted-after-latest-update/m-p/1819282/highlight/true#M74655
wchp wrote:Without getting into all the things to try I am just posting this an observed performance change.
On a 2018 Macbook Pro on Firmware V 2.5.0.38 I am experiencing ½ to ¼(or less) the 802.11AC throughput vs. the previous version of firmware.
460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app
Observed using WiFi details AND WiFi explorer.
Both observations on WiFi Explorer show Chan 48, 90% signal strength, SNR 54dB readings with both versions of firmware.
Laptop and Router locations unchanged.
Tried everything except factory reset/paper clip simply because I dont want to and dont feel I should need to with a public firmware release (with beta firmware versions this is a given that a factory reset is done)
Of note (if it makes any difference) I am running the Armor protection on the RBR (for both tests).
Have reverted back to 2.3.5.30 and will wait for next rev of FW.
- RonRolfsenNov 11, 2019Guide
Over the weekend reset the router (but not the satellites) - rebooted and now it seems to be working. What was very odd was that the reset did not wipe out the settngs (password, static IP addresses) - so it seems as if it did not do a complete reset from scratch (not complaining but not what was expected, and yes, I did the reset correctly). In any case it has now been up for 24 hrs and recognizes all the devices and satellites and no issues with the web GUI. Thanks for the help and comments.
- FURRYe38Nov 11, 2019Guru - Experienced User
From where did you reset the RBR? From the RBR web page or use of the back button. Press of the back button for 15 seconds should erase and wipe out all configurations. Did the setup wizard not appear for you after the reset? This should be the first thing seen if you setup with a PC and web browser.
RonRolfsen wrote:Over the weekend reset the router (but not the satellites) - rebooted and now it seems to be working. What was very odd was that the reset did not wipe out the settngs (password, static IP addresses) - so it seems as if it did not do a complete reset from scratch (not complaining but not what was expected, and yes, I did the reset correctly). In any case it has now been up for 24 hrs and recognizes all the devices and satellites and no issues with the web GUI. Thanks for the help and comments.