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Orbi Firmware update 2.5.0.38 problems
Have a 2 year old RBR50 with 2 satellites - have had no problems until recent update to 2.5.0.38. Everything is working howerever the GUI now has issues when attempting to display devices. The web ...
The reset and setup from scratch on the RBR will probably fix the issues your seeing. Try then when your ready.
RonRolfsen wrote:After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
The reset and setup from scratch on the RBR will probably fix the issues your seeing. Try then when your ready.
RonRolfsen wrote:After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
Without getting into all the things to try I am just posting this an observed performance change.
On a 2018 Macbook Pro on Firmware V 2.5.0.38 I am experiencing ½ to ¼(or less) the 802.11AC throughput vs. the previous version of firmware.
460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app
Observed using WiFi details AND WiFi explorer.
Both observations on WiFi Explorer show Chan 48, 90% signal strength, SNR 54dB readings with both versions of firmware.
Laptop and Router locations unchanged.
Tried everything except factory reset/paper clip simply because I dont want to and dont feel I should need to with a public firmware release (with beta firmware versions this is a given that a factory reset is done)
Of note (if it makes any difference) I am running the Armor protection on the RBR (for both tests).
Have reverted back to 2.3.5.30 and will wait for next rev of FW.
I saw no speed issues or slower operation with v38 loaded. Though I and others do factory resets. v38 works.
Something to at least try as maybe the next FW update will not fix your experiences. Reset maybe needed. Works for others.
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820500/highlight/true#M74929
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820477/highlight/true#M74918
https://community.netgear.com/t5/Orbi/Speeds-have-plummeted-after-latest-update/m-p/1819282/highlight/true#M74655
wchp wrote:Without getting into all the things to try I am just posting this an observed performance change.
On a 2018 Macbook Pro on Firmware V 2.5.0.38 I am experiencing ½ to ¼(or less) the 802.11AC throughput vs. the previous version of firmware.
460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app
Observed using WiFi details AND WiFi explorer.
Both observations on WiFi Explorer show Chan 48, 90% signal strength, SNR 54dB readings with both versions of firmware.
Laptop and Router locations unchanged.
Tried everything except factory reset/paper clip simply because I dont want to and dont feel I should need to with a public firmware release (with beta firmware versions this is a given that a factory reset is done)
Of note (if it makes any difference) I am running the Armor protection on the RBR (for both tests).
Have reverted back to 2.3.5.30 and will wait for next rev of FW.
- I'm having the same type of issue since this update, no changes in placement of my main orbi unit and 2 satellite units. On wirelss video conferencing and wifi calling are absolutely horrible. I've tried rebooting my routers resyncing the satellite and not improvement. Anything that is wired works perfect was my whole home is streaming apple TV HD and 4K streams without an issue. Please help any ideas on how to resolve as the wirelss issues are impacting my ability to work from home.
Has a factory reset and setup from scratch been performed since last update?
Igott wrote:
I'm having the same type of issue since this update, no changes in placement of my main orbi unit and 2 satellite units. On wirelss video conferencing and wifi calling are absolutely horrible. I've tried rebooting my routers resyncing the satellite and not improvement. Anything that is wired works perfect was my whole home is streaming apple TV HD and 4K streams without an issue. Please help any ideas on how to resolve as the wirelss issues are impacting my ability to work from home.
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last update?
Igott wrote:
I'm having the same type of issue since this update, no changes in placement of my main orbi unit and 2 satellite units. On wirelss video conferencing and wifi calling are absolutely horrible. I've tried rebooting my routers resyncing the satellite and not improvement. Anything that is wired works perfect was my whole home is streaming apple TV HD and 4K streams without an issue. Please help any ideas on how to resolve as the wirelss issues are impacting my ability to work from home.Doesn't need a factory reset. Needs someone to get off their rear and write a patch to fix it.
You need to roll back the firmware to v2.3.5.34 to be the latest stable version. Download the image for both your satellite and the router and install it on them using the manual firmware install procedure.
Igott wrote:
I'm having the same type of issue since this update, no changes in placement of my main orbi unit and 2 satellite units. On wirelss video conferencing and wifi calling are absolutely horrible. I've tried rebooting my routers resyncing the satellite and not improvement. Anything that is wired works perfect was my whole home is streaming apple TV HD and 4K streams without an issue. Please help any ideas on how to resolve as the wirelss issues are impacting my ability to work from home.- Will try resetting everything and see if that helps.
