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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
FURRYe38
Jun 08, 2018Guru - Experienced User
Reason for asking for Mfr and Model# of swtiches is to help identify if switches being use are managed or non manged. There have been others reporting problems with Managed switches with Orbi systems. Also have users reporting no problems with non managed switches. Some users don't know how to identify what they have so I ask so I can help them figure that out. One user reported that disabling IGMP protocols on the Managed switch helped him so I've been passing this along as well. Were not data collecting, just trying to help troubleshoot issues seen with managed switches. So asking for switch information isn't a security issue. Valid troubleshooting step is all.
Users using manages switches should take them out of the mixed while trouble shooting wired back haul issues. Compaire with non managed swiches if one is available. Try disabling IGMP protcols. If this still fails to fix wired back haul problems, you'll need to contact NG support and let them know.
I 've had ZERO issues with wired back haul while using two non managed switches on my network with the Orbi system I have.
rhester72
Jun 08, 2018Virtuoso
Well, I'm in AP mode running through a managed switch without issues - no IGMP snoop enabled, but quite honestly I've always felt the 'managed switch' business was a red herring.
- e1supermanJun 08, 2018ApprenticeI run routing mode which I suspect is where the issue is (IP assignments get all messed up).