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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
I've updated to 2.1.4.16 but both of my satellites are still showing as being connected by 5G rather than ethernet backhaul.
I am using a SG200-26 26-Port Gigabit Smart Switch.
I should also point out that the Beta version 2.1.3.4 recognised the ethernet wired backhaul perfectly but the auto update to 2.1.4.10 broke it again and the latest beta 2.1.4.16 has failed to fix it.
I though Netgear had gone back to a base firmware to get to 2.1.3.4 because of the mulitple issues that had arisen as the firmware had been updated. Can't they just start from this as a base or use the relevant code from 2.1.3.4 for the ethernet backhaul ?
This is getting really silly. My 90 days support ran out a few days before the auto update broke the ethernet backhaul so I can't get assistance from Netgear, there are multiple postings on here that things still aren't right and there seems to be no solution in sight and no communication from Netgear. I have stuck with Netgear for many years because they have been really reliable and a cut above some of the other manufacturers but this is really trying my patience. The kit is also not cheap.
Come on Netgear. Please help us.
Man I can't help it but continue to get more frustrated as I read more and more on these forums. I've been on hold with Netgear support for over 3 hours now. I continue to have wifi issues and of course the complimentary support is over.
I refuse to pay them for support for a product that works just long enough for the complimentary stuff to wear out and then just doesn't work after that. Unfortunately against my better judgement I didn't purchase the extended warranty from Best Buy and am now in a situation where I cannot return these or I would.
I've tried all the things on this forum to no avail. I really wish Netgear would help us all out here.
The last thing to do on my list is to reset and clear using nvram tactics but I don't know how to do that just yet. Anyone have any success on how to fix the slow speeds (both wired and on wifi)? I'm running this machine hard wired but it suffers also! RBR50 and RBS50 units in my home.
Go back to an old firmware and then (weekly) reflash back after they auto update.
The bigger problem is that I've gone back to the older firmware and still no success. The worst thing is that my system didn't even update when the problems started, I was running on the same firmware this whole time!
It works for me. I have had my Orbis since mid March, I started with, I think, V2,1,2.18, then to a beta version of of V2.1.4.10 before taking the plunge with V2.1.4.16. I had issues with HomeKit and Lifx, gradually diminishing with each iteration, and now ‘16 is rock solid.
I have never had a problem with a wired backhaul, all Wi-Fi devices attach to the nearest Orbi, and if a device can handle 5Ghz, it connects to the 5Ghz network. Only devices not able to use 5Ghz connect at 2.4Ghz.
A cable from the Orbi router runs to a small patch panel, and at the satellite end there’s a small 5 port switch through which the satellite is connected.
My Orbis are in Access Point mode, and on the Advanced Wireless Settings page everything but backhaul topology is checked, so no Daisy Chain.
I do reserve IP addresses on my modem’s DHCP table, so most devices have a permanent IP address.
Finally, I use chanel 1 for 2.4Ghz (requested by Lifx), and chanel 44 for 5Ghz, both of which can be changed under Advanced Wireless Settings
if if you are having difficulties with your Orbis, try using some or all of the settings I have found work for me.
Good luck
Thanks for the details of your set up. I need to use the Orbi as a router rather than an access point. I think the issue is my switch which is a managed one. Others have said that this causes an issue.
I did test the speed of the internet connection and I was getting the full 200Mbps that my ISP supplies. I'm surprised it is this quick on a 5Ghz wireless backhaul as the satellite is on the third floor of the house and the router on the second floor. I wonder if I am getting ethernet backhaul but the mangement console is not showing it as a wired connection.
- The reason you don't have issues is that you are running in access point mode. Not all the other random stuff they had you do. Router mode seems to be the problem. I bridged my FiOS router so I could run the Orbi in router mode assuming all the modern functions would be good to have.... That you don't get in AP mode.