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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
I should also point out that the Beta version 2.1.3.4 recognised the ethernet wired backhaul perfectly but the auto update to 2.1.4.10 broke it again and the latest beta 2.1.4.16 has failed to fix it.
I though Netgear had gone back to a base firmware to get to 2.1.3.4 because of the mulitple issues that had arisen as the firmware had been updated. Can't they just start from this as a base or use the relevant code from 2.1.3.4 for the ethernet backhaul ?
This is getting really silly. My 90 days support ran out a few days before the auto update broke the ethernet backhaul so I can't get assistance from Netgear, there are multiple postings on here that things still aren't right and there seems to be no solution in sight and no communication from Netgear. I have stuck with Netgear for many years because they have been really reliable and a cut above some of the other manufacturers but this is really trying my patience. The kit is also not cheap.
Come on Netgear. Please help us.
Man I can't help it but continue to get more frustrated as I read more and more on these forums. I've been on hold with Netgear support for over 3 hours now. I continue to have wifi issues and of course the complimentary support is over.
I refuse to pay them for support for a product that works just long enough for the complimentary stuff to wear out and then just doesn't work after that. Unfortunately against my better judgement I didn't purchase the extended warranty from Best Buy and am now in a situation where I cannot return these or I would.
I've tried all the things on this forum to no avail. I really wish Netgear would help us all out here.
The last thing to do on my list is to reset and clear using nvram tactics but I don't know how to do that just yet. Anyone have any success on how to fix the slow speeds (both wired and on wifi)? I'm running this machine hard wired but it suffers also! RBR50 and RBS50 units in my home.
Go back to an old firmware and then (weekly) reflash back after they auto update.
The bigger problem is that I've gone back to the older firmware and still no success. The worst thing is that my system didn't even update when the problems started, I was running on the same firmware this whole time!