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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
RogerSC
Jun 11, 2018Virtuoso
Now I see that v2.1.4.16 doesn't seem to be available from the download site as it used to be...does that mean it's been pulled back because of problems? Or is that just a bug? My Orbi never auto-flashed it in any case, but now it's gone?
Thanks.
- st_shawJun 11, 2018Master
RogerSC wrote:
Now I see that v2.1.4.16 doesn't seem to be available from the download site as it used to be...does that mean it's been pulled back because of problems? Or is that just a bug? My Orbi never auto-flashed it in any case, but now it's gone?
Thanks.
The links at post #1 in this thread are still working. That post also says to manually update your Orbi. I don't know that the files were ever posted anywhere else. The RBS50Y file was not on the download site last time I looked.
- olfJun 11, 2018Star
I think its all a numbers game, it seems the issues here are filed by above average knowledge of routers and protocols, we could be in the bottom 5% of users, which i think is acceptable for netgear and choose to ignore, the other 95% of orbi users are average joe (or jane) and might be inclined to blame their phones or ISP for internet or connecitivity outage, how many joe's or jane you think can troubleshoot their own network issues?
So if its (orbi) is selling and getting the fastest speed during reviews, joe and jane will buy them and call it a day,
Its been six months and every update seems to introduce new issues and repeat issues, I'm just waiting for Asus to perfect their AImesh and will return my orbi 53 to costco, thank god for satisfaction guaranteed.
- photonixJun 11, 2018Initiate
I am using a RBK50 in AP mode, I also have frequent issues whatever firmware I have been using including 2.1.4.16.
For example, when streaming video via Plex on a server connected to a switch (connected to the RBR50), my Plex client is an ipad connected to the satellite : the video will stream and then stalled as if the satellite loses the router. To reget access to the stream I usually have to disconnect from the wifi or connect to a SSID that is not on the netgear (and that always work)...
The fun part is that one day I was also listening to music on my Amazon Echo and both stalled at the same time pointing clearly to an issue with the ORBI...
I don't understand why such a basic failure is not prioritized. I think this will fix 80% of the problems reported in this thread...Do we have to contact The Verge, Anandtech, Engadget and other websites to share our real world use of Netgear ORBI and its failures for a team to be engaged on this specific issue?