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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Did anyone else get an private message from NetGear support to help work with their L2 Support team? It was from DarrynM
I got a PM to work with support last week. They contacted me and the tech tried replicating the problem on their lab system (reboot loop on wired backhaul). They suggested a factory reset which has fixed my problem.
So it’s just an attempt to fix your problem, not an attempt by the developers to understand what is going on.
I’d recommend doing a factory reset (not that painful) and if problems persist, respond to the PM that you want to work with them.
So it’s just an attempt to fix your problem, not an attempt by the developers to understand what is going on.
I’d recommend doing a factory reset (not that painful) and if problems persist, respond to the PM that you want to work with them.