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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Retired_Member
Jun 14, 2018Can someone else please confirm that this latest update WORKS 100% with Honeywell’s Lyric T5 HomeKit thermostat?
Because I CANNOT get my two to work at ALL reliably with my RBK50 system and Apple’s HomeKit Home app. They’ve been showing up as “No Response” and/or drop off/remove themselves from the HomeKit Home app for the last few Orbi firmware updates. They used to work 100% of the time, ALL the time I’d open up the Home app.
Version 2.1.4.16 was suppose to fix HomeKit completely, NETGEAR looks like there’s still an on going issue with HomeKit. Now I’ve reached out to Honeywell about this issue and they have “forwarded it to engineering” to look into it. But NETGEAR, could you guys please look into this or work together with Honeywell on this. I cannot quite point my finger as to which one is the culprit.
Because I CANNOT get my two to work at ALL reliably with my RBK50 system and Apple’s HomeKit Home app. They’ve been showing up as “No Response” and/or drop off/remove themselves from the HomeKit Home app for the last few Orbi firmware updates. They used to work 100% of the time, ALL the time I’d open up the Home app.
Version 2.1.4.16 was suppose to fix HomeKit completely, NETGEAR looks like there’s still an on going issue with HomeKit. Now I’ve reached out to Honeywell about this issue and they have “forwarded it to engineering” to look into it. But NETGEAR, could you guys please look into this or work together with Honeywell on this. I cannot quite point my finger as to which one is the culprit.