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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
cheshbr
Jun 14, 2018Apprentice
I had a breakthrough with my ethernet backhaul.
Until yesterday (13/6/2018) i was using the 5Ghz wifi backhaul. Earlier in the day I did a factory reset, reinstalled V2.1.4.16 and then tried connecting the dreaded cable. My backhaul cable, at the satellite end, goes through a TP-Link 5 port switch, but at the router end, I connected it directly to one of the Orbi router RJ45 ports. Within seconds all turned to sh*t with lots of magenta ovals.
Where to from here? In desperation I swapped the cable from one of the Orbi router's RJ45 LAN ports to the one next to it, and within seconds - yes folks, seconds, i kid you not - my router Attached Devices list showed under Connected Satellites, Connection Type: Wired. And it remained stable.
What magic was performed? I can't explain, but I'm sure you will recall instructions for the use of USB ports that if it doesn't work in one, try another.
FURRYe38
Jun 14, 2018Guru - Experienced User
Whats the model# of this TP-LInk switch you were using? Managed or Non managed switch>?
Bad cable?
- cheshbrJun 14, 2018Apprentice
The TP-Link switch is a $30 basic 5 port switch. You only need managed switches on enterprise networks with complexity requiring administrative oversight. Overkill on a domestic network. Cables are all cat 6, and current.
I now have the Orbis working as they should, in AP mode on V2.1.4.16, with wired backhaul.
I have a single cable from my modem to the yellow RJ45 on the Orbi router, a cable from a LAN port on the router to a 16 port switch, and a cable from another router LAN port directly to a patch panel, bypassing the switch, which services the satellite via the 5 port switch. There are around ten devices on the 16 port switch, such as a printer, a NAS, an iMac, MacBook, PC, links to ports in other parts of the house for smart TVs and games machines. Right now, everything works.
- FURRYe38Jun 14, 2018Guru - Experienced User
Well in theory yes, managed switches were meant for enterprise environments, however they have been trickling down into the home envirionment, no sure why or how. Possible that some users don't know or understand what there getting.
So reason for asking. Mangaged switches seem to give problems with the Orbi systems.
Sounds like it may have been a bad cable or something.
Glad you got it working. I get to start a RK53 install saturday.
cheshbr wrote:
The TP-Link switch is a $30 basic 5 port switch. You only need managed switches on enterprise networks with complexity requiring administrative oversight. Overkill on a domestic network. Cables are all cat 6, and current.
I now have the Orbis working as they should, in AP mode on V2.1.4.16, with wired backhaul.
I have a single cable from my modem to the yellow RJ45 on the Orbi router, a cable from a LAN port on the router to a 16 port switch, and a cable from another router LAN port directly to a patch panel, bypassing the switch, which services the satellite via the 5 port switch. There are around ten devices on the 16 port switch, such as a printer, a NAS, an iMac, MacBook, PC, links to ports in other parts of the house for smart TVs and games machines. Right now, everything works.