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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
ajnafets
Jun 17, 2018Guide
I had some issues before and after installing the 2.1.4.16 firmware....
Then I read different story's here about doing a complete reset of the system (factory reset)
So I did I already had installed the 2.1.4.16 firmware on the satellite's and the router.
I did a factory reset on the router with disconnected satellites and walked thru the setup fase
Then I did the satellite setup without wires connected and the satellites next to the router.
When everything was finished I put the satellites back in place and made sure they were connected again (wireless)
Then I checked and everyting was working and I connected other devices as well.
The app said backhaul poor on both the satellites but everything worked as it should....
The next day I connected the wires back to both satellites and checked again.....
Now it said it was connected by wire and no poor backhaul any more...
This was like a week ago and everything is still stable and working fast (isp = 200 / 20) and that's what I get in the spoeedtests as well..
For now I am happy again and started using more and more possibilities of the router day by day and still everything is stable...
Even my daughters don't complain anymore so that means something.... :-)
Just for the information
I have the router in router mode (so not in AP) connected satellite1 to a TP-Link (on managed) switch and that switch is connected directly to a second switch (same brand) and that one is connected to the router....satellite2 is connected to the other port of satellite1...
So in my opinion not the ideal situation but it still works flawless the last couple of days...
- e1supermanJun 17, 2018ApprenticeWhat happens when you reset them in place (like if the power went out)?
- ajnafetsJun 17, 2018Guide
e1superman wrote:
What happens when you reset them in place (like if the power went out)?
Thanks for asking.....You probably knew what would happen...
Now I know why there are so much complains about this system...
What happend:
I disconnected the power of satellite1 (satellite2 is also directly connected to this one...)
So only the satellites were down not the router itself !!
When I turned the power on again from sattelite1 the router completely turned down...
No wifi anymore no nothing I could not even login to the router anymore.
I turned everything off reset my ISP modem and turned the router back on (satellites still connected)
Nothing came back no wifi no internet nothing...
Then I turned the router off again and disconnected the power to satellite one.
Turned the router back on and waited until I had wifi and could connect to the router again...
After 5 minutes I also turned on satellite1 and at first there were some strange things....
Like the connection turned between 5Ghz and wired a couple of times...
But after another 5 minutes both satellites were online and showing wired again and everything is still stable at this point...
So the conclusion is that if there are no power faillures or something disconnected then it will work flawless..... :smileylol:
- e1supermanJun 17, 2018ApprenticeYeah that makes it unreliable. Especially for folks that have cameras or security connected to them. Losing power for 1 min while on vacation takes everything down until you get home and go through 30 minutes of crazy debug to fix.
Unacceptable.