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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
thossessess
Jun 17, 2018Aspirant
This update has impacted my Nest Hello doorbell. It will not maintain a connection. It is 5ft from an Orbi Satellite with 600/40 mbps speeds. Running 5 other nest Cams with no issue at all (3 Nest Cams, Nest Cam Outdoor, Nest Cam Outdoor IQ). I exchanged my doorbell today since it was within the return window, but same results. Firmware update is the only variable that changed. I attached a photo to show the terrible connection issues. No issues prior with same settings. Thoughts?
- e1supermanJun 17, 2018ApprenticeUgh. Mine has been flaky too at times.
For those who haven't bought and Orbi: STAY CLEAR. Find a better product until Netgear gets their act in gear. Based on past performance that won't be any time soon. Don't hold your breath and become hostage like us. - thossessessJun 19, 2018AspirantUpdate to my prior issue where my Nest Cams stopped working post this update. I removed the Wall Satellite RBW30 from the account and no more issues. All Nest Cams are working perfectly. Issue is the Wall Satellite causing connectivity issues with my Nest Cams. The RBR50 and RBS50 do not appear to be impacted. What stinks now is that I’m down an access point, but now my Nest Cams are working again. Why would this cause a problem?
- FURRYe38Jun 19, 2018Guru - Experienced User
Seen others with problems using this RBW30 extender. Not sure why however this one model seems to not work well with the orbi system. I would try to see if you can get another RBS50 some place and see if adding this results is something different.
How big is your home? Sq Ft?
What is the distance between the orbi router and the RBS50?
thossessess wrote:
Update to my prior issue where my Nest Cams stopped working post this update. I removed the Wall Satellite RBW30 from the account and no more issues. All Nest Cams are working perfectly. Issue is the Wall Satellite causing connectivity issues with my Nest Cams. The RBR50 and RBS50 do not appear to be impacted. What stinks now is that I’m down an access point, but now my Nest Cams are working again. Why would this cause a problem?
- gtpinoyJun 19, 2018AspirantI’m having the same issue. Only Nest Hello being affected.
- JMU1998Jun 19, 2018Luminary
Is a new Beta Firmware coming ? Tired of "hand cranking" with paperclip this Orbi sattalite everytime power goes out like hand cranking 1920s cars!
- RogerSCJun 19, 2018Virtuoso
JMU1998 wrote:
Is a new Beta Firmware coming ? Tired of "hand cranking" with paperclip this Orbi sattalite everytime power goes out like hand cranking 1920s cars!
That's what UPS's are for...avoiding effects of power outages on electronic equipement. I have my cable modem and routers on them. They come in all sizes and are very helpful for things that you want to stay on during a short power outage. And protection from surges, brownouts, etc.
Just a thought.