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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Udpated to 2.1.4.16 fairly easily and no reported issues initially. Internet totally stopped working the next day so i don't know if they are connected. If I plugged right in to my modem internet worked so i knew it must be the orbi. Ended up having to to a factory reset plus setup of orbi via ethernet to get internet working again. It's been stable for the last day, so that's promising. However, I am seeing a significant drop in performance. If I run a speed test in a browser (via wifi) I'm getting 40 - 50 mbps, using the orbi app's speed test it is 150 mbps.
Try a different browser or PC. IF the app is working however not your browser, points to the PC your using.
oliveyang wrote:
Udpated to 2.1.4.16 fairly easily and no reported issues initially. Internet totally stopped working the next day so i don't know if they are connected. If I plugged right in to my modem internet worked so i knew it must be the orbi. Ended up having to to a factory reset plus setup of orbi via ethernet to get internet working again. It's been stable for the last day, so that's promising. However, I am seeing a significant drop in performance. If I run a speed test in a browser (via wifi) I'm getting 40 - 50 mbps, using the orbi app's speed test it is 150 mbps.
oliveyang wrote:
Udpated to 2.1.4.16 fairly easily and no reported issues initially. Internet totally stopped working the next day so i don't know if they are connected. If I plugged right in to my modem internet worked so i knew it must be the orbi. Ended up having to to a factory reset plus setup of orbi via ethernet to get internet working again. It's been stable for the last day, so that's promising. However, I am seeing a significant drop in performance. If I run a speed test in a browser (via wifi) I'm getting 40 - 50 mbps, using the orbi app's speed test it is 150 mbps.
Hi, oliveyang did you fix your problem?If not, try another factory reset. Yes it's a pain, but I have had good speeds since doing two resets a couple of months ago, per this thread: link.
- No changes since I posted. Thanks for the advice. Ill try a second reset.
So I think there is definetly something wrong with this firmware.. I have done the factory resets & had good results up until 2 days ago when I noticed the wifi speed seemed sluggish. So I checked at what speed was my iMac connecting to the orbi usually it has an MCS index of 9 and its in the range of 700 something mbs.. but when I checked this time it dropped to MCS index 7 and is consistently staying locked at 585 mbs. So I really do agree with the other users who say this firmware release cuts the throughput of the wifi. I haven't moved any of the devices, and they are located on oposite sides of my desk. Now when I reboot it jumps back up to MCS index 9 700 something mbs but then after like 5 minutes it drops back down to a locked 585 mbs. I also notice that unchecking / rechecking the options daisy chain, Fast Roaming, MU-MIMO, Implicit Beamforming do really nothing.. I notice no change. I will not reset this router again to defualts, I did so twice & I have an outside orbi mounted its a pain in the A$$ to unmount and resync. Netgear instructed us that 2.1.4.10 would be the firmware that required a factory reset it was never mentioned that 2.1.4.16 would also need that. A factory reset SHOULD NOT BE A FIX .... it should be used to get you back to a working state (out of the box state) but if the firmware is defective from the factory there is no point to keep reseting it.. it just resets the problem.
