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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
GEMASON
Jun 25, 2018Guide
After the update, I have been experiencing connectivity issues with one of the satellites that I have. The connection repeatedly is broken and reestablished. I was not having this problem until the upgrade was automatically installed on my network.
FURRYe38
Jun 25, 2018Guru - Experienced User
Was both router and satellites updated?
Besure to power OFF the router and satellites for 1 minuted the power ON the router, then one satallite at a time. Should come back online.
Try using manual channel 1, 6 or 11 on 2Ghz.
Any other wifi neighbors near by?
GEMASON wrote:
After the update, I have been experiencing connectivity issues with one of the satellites that I have. The connection repeatedly is broken and reestablished. I was not having this problem until the upgrade was automatically installed on my network.
- GEMASONJun 25, 2018Guide
We’re both the router and satellites updated? No. Several days ago, after I had recycled everything, they were all upgraded. The problem that I am having is with the communication between the RB50 and one of my satellites. It was solid before the update.
Is there a procedure for hardwiring the satellite to the RB50?
- FURRYe38Jun 25, 2018Guru - Experienced User
Yes, after it's added via wireless, connect a LAN cable between the router and satellite, give 5 minutes and wait for the top led to turn on BLUE. You can do this in the same room as the router to get it set up on wired back haul, then place back into remote location where theres a LAN connected back to the router.
GEMASON wrote:
We’re both the router and satellites updated? No. Several days ago, after I had recycled everything, they were all upgraded. The problem that I am having is with the communication between the RB50 and one of my satellites. It was solid before the update.
Is there a procedure for hardwiring the satellite to the RB50?
Is daisy chain enabled on there router? Try it disabled.
- GEMASONJun 25, 2018Guide
Where do I find that setting?