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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Was both router and satellites updated?
Besure to power OFF the router and satellites for 1 minuted the power ON the router, then one satallite at a time. Should come back online.
Try using manual channel 1, 6 or 11 on 2Ghz.
Any other wifi neighbors near by?
GEMASON wrote:
After the update, I have been experiencing connectivity issues with one of the satellites that I have. The connection repeatedly is broken and reestablished. I was not having this problem until the upgrade was automatically installed on my network.
We’re both the router and satellites updated? No. Several days ago, after I had recycled everything, they were all upgraded. The problem that I am having is with the communication between the RB50 and one of my satellites. It was solid before the update.
Is there a procedure for hardwiring the satellite to the RB50?
Yes, after it's added via wireless, connect a LAN cable between the router and satellite, give 5 minutes and wait for the top led to turn on BLUE. You can do this in the same room as the router to get it set up on wired back haul, then place back into remote location where theres a LAN connected back to the router.
GEMASON wrote:
We’re both the router and satellites updated? No. Several days ago, after I had recycled everything, they were all upgraded. The problem that I am having is with the communication between the RB50 and one of my satellites. It was solid before the update.
Is there a procedure for hardwiring the satellite to the RB50?
Is daisy chain enabled on there router? Try it disabled.
Where do I find that setting?
Found the setting. It is disabled.
I reset the satellite, moved it next to the RB50, on the second floor, and synced it. I then moved the satellite back to the first floor. The only place that I could get a solid connection, blue, was directly under the RB50. That position is about 60 feet from where the wired connection is needed. I moved it to where the connections are needed and resynced the satellite. I am now getting flashing amber and blue. Dropped connections possibly could start again. Was something done in the latest update to decrease the strength of the router to satellite signal? I repeat, I did not have this problem until the recent update. I really don’t want to go back to a star configured wired network.
Fixed it! At the expense of a lesser used area. I turned on daisy chaining, moved an RBW30 to the good reception area, and re synced both saletillites. The poor reception RBS50 now goes through the RBW30 to get to the RBR50 on the 2nd floor.