NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Gorelash
Jun 26, 2018Aspirant
After the update, when i try running the internet speed test from the Netgear Orbi iOS app, the router crashes. Tried this several times, all with same result
FURRYe38
Jun 26, 2018Guru - Experienced User
Does the router crash if you run the speed test from the routers web page?
Try a full reboot of the router and satellite, if same thing happens, try a full ERASE on the router and set up from scratch then test.
Whats the Mfr and model# of the ISP modem the Orbi is connected too?
Gorelash wrote:
After the update, when i try running the internet speed test from the Netgear Orbi iOS app, the router crashes. Tried this several times, all with same result
- GorelashJun 26, 2018Aspirant
Either i'm completely blind, or just dumb, but i can't seem to find the speedtest option in the web ui.
NM! i found it under QoS.
Seems to work fine from the web ui.
Did a full reboot of the entire network before the last test from iOS app.
Just got ny network up running again, after erase, seems to be working now :)
Thanks for the tips