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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
zdl
Jun 28, 2018Initiate
Just wanted to post on my experience. My ORBI arrived from Costco with 2.1.4.10 installed. It constantly crashed (my description of the WIFI signal just going away for 5 min or so). It was so unreliable that my wife, who works from home, insisted that I replace it immediately because it was interrupting her conference calls. That led me to this community in search of answers. After reading the comments in this thread, I was afraid that the update was going to make things worse. However, after following the upgrade instructions exactly, two weeks later we haven't had a single problem and that comes from someone who uses the network all day conducting online meetings. Note there are a few speed bumps in the process including an anomaly with downloading the firmware (it doesn't seem to allow you to download both at once without causing a mixup in file names). Download each separately and confirm both exist with the proper file names. Upgrade with a patch cord plugged into the main unit, upgrade in the order as the instructions state.
My network includes 23 connected devices including wink, ring, sonos, iphone x, iphone 7, ipads, macbook pros, windows pcs, echos, hue. All are working with no issues.
cheshbr
Jun 28, 2018Apprentice
Hey zdl, post 440, my experience with my Orbis is very similar to yours, ie running v2.1.4.16 for many weeks now, all the while with wired backhaul, with no fuss or bother, I have around 25 connected devices and a fat 32 hard drive plugged into the RBR50’s USB 2.0 port. Performance seems ok.
I have several walls that impact performance near the router as it’s in my study to be near my internet entry point, but the wired satellite is in an open plan area, serving a strong signal to most devices. The external walls of my house are brick, lined with plaster sandwiching 75mm thick insulation bats, and in my garden, 15 or 20 meters away from the satellite, there’s a Lifx smart globe that the Netgear genie says is connecting at 100%. So far so good.