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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
TechGeezer
Jul 06, 2018Aspirant
RBK40 system, V2 1.4.16 software on router and all satellites. Using wired ethernet for backhaul.
One satellite unit is in detached garage and is behind 2 Gigibit switches. It always shows as 2.4Ghz backhaul. Another satellite reandomly switches between wired and wireless backaul. Seems the latest firmware dis not resolve this problem. Trying to login to the RBR40 using orbilogin,com always faills...i tried clearing the browser data cache, a different browser, etc ... but noluck... I can usually login using the IP address, but this method has failed 2 times in the last 12 hours.
Attached devices shows the satellite units as connected devices but not satellite devices. Also constantly going offline and later back online. The wifi signal seems ok most of the time, perhaps a buggy UI
The iOS and Android app are largely useless. 9/10 times I get "Try Again" message
Any suggestions would be appreciated.
- cheshbrJul 06, 2018Apprentice
May I suggest downloading an IOS app called Net Analyzer that has a LAN option to list all client devices on a WiFi network by IP address? Use the LAN option to Scan for connected client devices on the current WiFi network. Then look for tiny coloured boxes in the rightmost column. If you see a white “W” in a light blue box with an arrow pointing right, touch it and look for “Web Interface” with a green dot and the word “Yes”. Touch that and you will open the web interface behind the client IP address. This tells you the IP address of the device you can’t find, which you note to access in future.
The next step.
My Orbi is in AP mode, connected to a modem/router, in which I have configured the DHCP server to reserve IP addresses for both the Orbi router and the satellite. This involves finding the 12 digit MAC address for each device and locking that to a specific IP address under the DHCP reserved IP addresses. Without assigning a reserved IP address, the router will assign the next available IP address, which is unlikely to be the same, which is why you can’t find it.
If you use the Orbi router in Router mode, then use the Orbi router’s DHCP table to lock in the satellite to a fixed IP address
- FURRYe38Jul 06, 2018Guru - Experienced User
https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul/m-p/1602331#M35300
TechGeezer wrote:
RBK40 system, V2 1.4.16 software on router and all satellites. Using wired ethernet for backhaul.
One satellite unit is in detached garage and is behind 2 Gigibit switches. It always shows as 2.4Ghz backhaul. Another satellite reandomly switches between wired and wireless backaul. Seems the latest firmware dis not resolve this problem. Trying to login to the RBR40 using orbilogin,com always faills...i tried clearing the browser data cache, a different browser, etc ... but noluck... I can usually login using the IP address, but this method has failed 2 times in the last 12 hours.
Attached devices shows the satellite units as connected devices but not satellite devices. Also constantly going offline and later back online. The wifi signal seems ok most of the time, perhaps a buggy UI
The iOS and Android app are largely useless. 9/10 times I get "Try Again" message
Any suggestions would be appreciated.