NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
You can get downloads here:
https://www.netgear.com/support/product/orbi.aspx#download
Yes, download the file, then use IE11 or FF browser with a wired connected PC and re-upload the Satellite(s) first, then the router. Factory ERASE or reset the satellite and router and set up from scratch...
Cicloforza wrote:
Unfortunately updated to 2.1.4.16 using app without seeing note to update manually. Now getting frequent internet drops, so want to reinstall update manually, but when I try to download it to Explorer by using link given on the support site and try to extract it, I get an error msg saying Couldn't Mount File The Disk Image is Corrupted.
First question-How do I download the correct version of 2.1.4.16
2nd question-When I do download it, do I have to reset to factory defaults and then install, or can I just re-install the new firmware.
Thanks
Why is this so difficult? Ive tried many times to download the update on Chrome and Edge and I get the same message, the file is corrupt, when I try to unzip. Why does Netgear make everything so friggin' complicated? Anyone had success with downloading/unzipping this particular model update?
Thanks,