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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
tsig
Jul 18, 2018Luminary
Politic's aside.
If the product was "fundamentally broken", it wouldn't work for anyone. That is simply not the case. YOU and a vocal minority of others on this forum may have SOME issues, but you do not represent ALL users.
I have been using the Orbi for 8 months now. Went thru two automatic firmware updates. Added a 2nd satellite. NO drama. It simply sits there and does it's job very well, no muss no fuss.
ajshurts
Jul 18, 2018Apprentice
tsig wrote:
Politic's aside.
If the product was "fundamentally broken", it wouldn't work for anyone. That is simply not the case. YOU and a vocal minority of others on this forum may have SOME issues, but you do not represent ALL users.
I have been using the Orbi for 8 months now. Went thru two automatic firmware updates. Added a 2nd satellite. NO drama. It simply sits there and does it's job very well, no muss no fuss.
I don't disagree with you, but dismissing the amount of issues raised with tumerity is not beneficial either. There is clearly something wrong. I am an IT professional with over 20 years of experience and had a great deal of issues tracking down problems. For instance, my latest problem was a faulty satellite that was causing my whole system to crash. To Netgear's credit, they replaced the satellite out of warranty, but it took a long time to diagnose the problem.
I don't believe Netgear has performed an adequate amount of functional or regression testing when it comes to the plethora of networking hardware that consumers use. For you, it may be flawless, but you may be using a limited set of hardware that they have functionally confirmed. My ISP only supports TWO modems that support speeds over 200Mbs. I am essentially limited to a Hitron CGNM-2252. That's my only choice as of right now (unless I want to pay $300/mo for gigabit speeds:manfrustrated:), and there seems to be issues.
To solve the problem, I disabled the routing functions on the Orbi and am now using a Ubiquiti Edgerouter Lite to perform the routing functions as I have much more granular control over the routing functions and its interactions with both the Orbi and my modem. This is not an option for all users though so for someone who may not be an advanced user, they end up with an "at best" partially functional system.