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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
cheshbr
Jul 30, 2018Apprentice
Baseman70, I have been communicating on this forum since purchasing my Orbi RBK50 kit in March 2018, and in the first fortnight or so I had problems with Apple HomeKit and Lifx, but since installing FW v2.1.4.16, my Orbis have behaved flawlessly. Mine are in AP mode on a stable Billion router, with reserved DHCP addresses passed to the Orbis.
So it never ceases to amaze me that there’s a very vocal minority out there who seem to have unimaginable difficulties with their Orbis. And so many of these people claim to have a strong background in IT, as though this explains all, and is a justification for Netgear to start again.
Baseman70, you say “This system is totally unstable and does not work as advertised”. I disagree, and say the system is stable and works entirely as advertised.
I also have an IT background. IT staff used the term “PEBCAK” (Problem Exists Between the Chair And Keyboard) to describe users who had problems where no-one else does. In most cases, we were right.
If you think the goods don’t work as advertised, then return them for a refund.
Please don’t speak for me an others who have no issues.
Retired_Member
Jul 30, 2018You must work for netgear. Blame the customer. Classy! I speak for no one but myself. We’ve been testing Orbi for quite some time. If it works for you, great. That doesn’t mean that it works for me or that I don’t know what I’m doing as you ungraciously suggest. The length of this thread in addition to your snarky and defensive reply speak volumes. Good day IT guy.
- cheshbrJul 30, 2018Apprentice
Baseman70, I don’t work for Netgear. But if I had experienced the problems you claim, I would have returned my Orbis for a refund long ago then looked for a simpler solution
- chsalmonJul 30, 2018Apprentice
Orbi is BAD, it's a fact, there is a problem with it (really think this thread is for pleasure ? )
Mine never works for a long time, always reboot many times per days, and block my main router (im in AP mode).
Orbi is not stable, i've just turn it off for always, really too bad, but expensive.
- ajnafetsJul 30, 2018Guide
For all those who say you have no problems and its on the user to blame...
Just remove power all at ones (like in a power failure in your street or block...)
It will not restore all connections without restarting issues.
And for the people who say they have theirs working flawless in AP modus...you should be ashamed of yourselves!
If it doesn't work in router modus then its a useless product to begin with.
If you use it in AP modus you have paid a lot of money for some accespoints !!
I have returned my Orbi system and bought the Deco M9 from TP-Link.
Now I have a flawless working system like I should have had with the Orbi...
Very high speeds indeed (and yes TP-Link isn't flawless either but the basics are functioning properly.
I have a stable wifi connection through my whole house and everything works automaticly after a power faillure...
- Jkj52Jul 30, 2018AspirantWorked great until updated firmware. Rebooting works for about 4-6 hours then super glitchy. Happen to have 2 Asus routers and set them up in the imesh mode (free upgraded firmware option)and it has been great since they were turned on. Maybe sometime in the future the Orbi may get out of my closet if these Asus routers get stuck by lightning. The Orbi WAS really a great system.