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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
After suffering multiple disconnects on Thursday morning I decided to see if a full factory reset would result in more reliability. I followed the process recommended by FURRe38. After I completed the process and Satellites (2) were up and working I noticed the following:
The Firmware had updated itself to 2.1.4.16. This was the same as prior to reset
The Orbi and modem (Arris 6183) clocks were set at Standard time. Prior to reset I had set the Orbi to Day Light Savings time. Not sure if this will make any difference to system reliability.
During the times I observed the system since the reset the following occurred: It ran for remainder of Thursday without any problems. On Friday and Sunday system worked well. On Saturday the internet was lost for about 2 minutes, but system came back up on its own and worked OK for rest of day. Around noon on Monday the system went down and came back on its own several times. Finally did a reboot of both the Modem and Router at 1 PM. It is now 3PM and it is still working fine.
When the system works, it works great. It gives me whole house a coverage at full speed (230 Meg). At this point I am not really sure what to do next. I can still bring it back to Costco, but do not know what to replace it with.
Sometimes the modem needs to be powered off as well then back on.
Are you using manual or auto channels. If auto, this can cause a disconnect if other wifi nieghbors are near by causing interferences and the router as to reboot and find a clearer channel to use....
Can try setting a manual channel 1, 6 or 11...
Is MIMO, Daisy Chain and Fast Roaming disabled?
jweise wrote:
After suffering multiple disconnects on Thursday morning I decided to see if a full factory reset would result in more reliability. I followed the process recommended by FURRe38. After I completed the process and Satellites (2) were up and working I noticed the following:
The Firmware had updated itself to 2.1.4.16. This was the same as prior to reset
The Orbi and modem (Arris 6183) clocks were set at Standard time. Prior to reset I had set the Orbi to Day Light Savings time. Not sure if this will make any difference to system reliability.
During the times I observed the system since the reset the following occurred: It ran for remainder of Thursday without any problems. On Friday and Sunday system worked well. On Saturday the internet was lost for about 2 minutes, but system came back up on its own and worked OK for rest of day. Around noon on Monday the system went down and came back on its own several times. Finally did a reboot of both the Modem and Router at 1 PM. It is now 3PM and it is still working fine.
When the system works, it works great. It gives me whole house a coverage at full speed (230 Meg). At this point I am not really sure what to do next. I can still bring it back to Costco, but do not know what to replace it with.
Changed channel to 8. This looked like best choice when looking at Wifi Analyzer.
Daisy Chain seems to make coverge in my house better, so I left it on. Other settings that you mentioned are off.
System is up now and working well. Will see how this holds up.
Ok, whos all using channels 1, 6 and 11? These are primary and should be used first if possible. if 8 is working then you'll have to see...
jweise wrote:
Changed channel to 8. This looked like best choice when looking at Wifi Analyzer.
Daisy Chain seems to make coverge in my house better, so I left it on. Other settings that you mentioned are off.
System is up now and working well. Will see how this holds up.
Is disabling MU-MIMO really a good thing to do? It would seem that disabling this is going to cause a serious performance hit in certain conditions - say a person is streaming netflix in one room while a number of other people in other areas of the house are trying to access the internet? Also, I see the recommendation to disable this option, did this come from Netgear support directly (eg. do they know they have a problem with MU-MIMO on this router)?
Depends on if the connected clients support MIMO. It's just a troubleshooting step.
A good article:
https://www.smallnetbuilder.com/wireless/wireless-features/33100-why-you-don-t-need-mu-mimo
Zdman wrote:
Is disabling MU-MIMO really a good thing to do? It would seem that disabling this is going to cause a serious performance hit in certain conditions - say a person is streaming netflix in one room while a number of other people in other areas of the house are trying to access the internet? Also, I see the recommendation to disable this option, did this come from Netgear support directly (eg. do they know they have a problem with MU-MIMO on this router)?
Zdman, about disabling MU-MIMO, The advice provided on this forum is by other users similar to yourself sharing their experiences, not (necessarily) Netgear. It’s to help people achieve the best potential from their Orbis by trying different combinations of options that work for others, until some stability is achieved on your network
- 2.1.4.16 is mostly set it and forget it. Also found changing the 2.4 and 5.0 ghz channels from AUTO to a selected channel works wonders. Went back to using Orbi guest WiFi network since it now isolated from LAN correctly.
When is next beta firmware being released? Finally a good tip!
Trying this out now to see if I get any stability improvement.