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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
RossoScuderia
Aug 20, 2018Aspirant
Been having some constant issues with the Netgear Orbi's. Finally with release 2.1.4.16, things got much more stable however in recent weeks we have had a decline of Internet stability. The house is fairly large (10K+ Sq Feet on one floor) so we were recommended Orbi's due to the wired backhaul feature. We are using 1 Orbi RBR50 and 3 RBS50's. They are all using Wired Backhaul and all using the latest 2.1.4.16 firmware. We are setup in AP Mode.
Here is how the system is currently setup using 4x Cox T1 Lines coming into the house.
- Cox / Overture Eithernet Over T1/E1 Switch
- Linksys Router/Modem (wifi turned off)
- Netgear 16-Port 10/100/1000 Mbps Gigabit Unmanaged Switch (connected directly via
Orbi RBR50 (In Far West Side Of House - Theater Orbi)- 1x RBS50 wired backhaul going directly from Satellite to Master Bedroom (Far East Side)
- 2x RBS50's are connected directly from Netgear Switch to Satellite (Library) of which is on the very edge of being able to communicate via wifi to the Router but is wired to the switch, and the second one (Bedroom) is also wired directly to the switch
At this point, we have spent countless hours and are having tons of issues with it dropping/acting slow. yesterday i reboot'd the router and everything just went down. Spent about 3 hours trying to stabalize it by turning off and back on the satellite's 1 by 1, but still, seems like some rooms are not connecting via the wired backhaul connection.
The other issue we are seeing is that in between the Theater (Router) and Library (Orbi) is the kitchen where we spend most of our time, Its a giant dead spot. We have MEMO and FAST ROAMING unchecked.
I just dont get it. Everything has been replaced, everything has been rebooted or restored to factory default several times.
Can anyone give some guidance as to what we are doing wrong here????
FURRYe38
Aug 20, 2018Guru - Experienced User
What is the Mfr and model# of the IP modem?
What is the model# of the switch?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Daisy Chain, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
RossoScuderia wrote:
Been having some constant issues with the Netgear Orbi's. Finally with release 2.1.4.16, things got much more stable however in recent weeks we have had a decline of Internet stability. The house is fairly large (10K+ Sq Feet on one floor) so we were recommended Orbi's due to the wired backhaul feature. We are using 1 Orbi RBR50 and 3 RBS50's. They are all using Wired Backhaul and all using the latest 2.1.4.16 firmware. We are setup in AP Mode.
Here is how the system is currently setup using 4x Cox T1 Lines coming into the house.
- Cox / Overture Eithernet Over T1/E1 Switch
- Linksys Router/Modem (wifi turned off)
- Netgear 16-Port 10/100/1000 Mbps Gigabit Unmanaged Switch (connected directly via
Orbi RBR50 (In Far West Side Of House - Theater Orbi)
- 1x RBS50 wired backhaul going directly from Satellite to Master Bedroom (Far East Side)
- 2x RBS50's are connected directly from Netgear Switch to Satellite (Library) of which is on the very edge of being able to communicate via wifi to the Router but is wired to the switch, and the second one (Bedroom) is also wired directly to the switch
At this point, we have spent countless hours and are having tons of issues with it dropping/acting slow. yesterday i reboot'd the router and everything just went down. Spent about 3 hours trying to stabalize it by turning off and back on the satellite's 1 by 1, but still, seems like some rooms are not connecting via the wired backhaul connection.
The other issue we are seeing is that in between the Theater (Router) and Library (Orbi) is the kitchen where we spend most of our time, Its a giant dead spot. We have MEMO and FAST ROAMING unchecked.
I just dont get it. Everything has been replaced, everything has been rebooted or restored to factory default several times.
Can anyone give some guidance as to what we are doing wrong here????
- RossoScuderiaAug 21, 2018Aspirant
FURRYe38 wrote:
What is the Mfr and model# of the IP modem?
What is the model# of the switch?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Daisy Chain, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Thanks for your reply
The modem is Linksys E1000 (Updated to the latest firmware)
The switch is the Netgear GS116NA
I had the 2.4GHZ on Auto - just changed it to 6
I had the 5GHZ on 48
No wifi neighbors nearby at all.
Just turned off Daisy chaining (even though i have 4 total orbi's.)
Let me know your thoughts!
- FURRYe38Aug 21, 2018Guru - Experienced User
The Linksys E1000 is a router, not a modem. Is there a modem infront of the E1000?
What configuration is the Orbi set for? Router or AP mode? If your using the E1000 as a router, you might change the Orbi to AP mode. Be sure to disable wifi radios on the E1000 router.
RossoScuderia wrote:
FURRYe38 wrote:
What is the Mfr and model# of the IP modem?
What is the model# of the switch?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Daisy Chain, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Thanks for your reply
The modem is Linksys E1000 (Updated to the latest firmware)
The switch is the Netgear GS116NA
I had the 2.4GHZ on Auto - just changed it to 6
I had the 5GHZ on 48
No wifi neighbors nearby at all.
Just turned off Daisy chaining (even though i have 4 total orbi's.)
Let me know your thoughts!
- RossoScuderiaAug 21, 2018Aspirant
The Orbi is in AP Mode. Wifi is turned off on the the E1000.
FURRYe38 wrote:
The Linksys E1000 is a router, not a modem. Is there a modem infront of the E1000?
What configuration is the Orbi set for? Router or AP mode? If your using the E1000 as a router, you might change the Orbi to AP mode. Be sure to disable wifi radios on the E1000 router.