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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
eepgmik
Aug 23, 2018Aspirant
Unfortunately since installing this version my WiFi goes out every hour or so and takes 15-30 seconds to recover each time. I also still saw the router turn magenta and had to power cycle it. Overall the quality of the router got worse with this update and I’ve reverted to .14 with much better reliability.
chsalmon
Aug 23, 2018Apprentice
End for me.
Orbi has really a problem, i think with DHCP, even in AP mode.
I resetted my ORBI, no satellite, switch in AP mode, connected to my internet box (Orange LiveBox 4 from France) and nothing else.
One day later, all my DHCP setting of my main router (Livebox) is gone.
It's not the first time, when i connect the orbi on my router, some time later some devices had bad IP (All the IP are static in the DHCP of my router).
Why orbi do something in AP mode !!! should just act like a switch !
There something wrong with orbi, it's a fact, it's a bad product, i can't use it again any more.
No need to hear "it works for other people bla bla bla", it should works with every body, without doing anything, plug and play, like all the device i use, orbi is really the worst device i had.
- BoilerPlateAug 23, 2018ApprenticeIt does work for others. May take some configuration and time. Yes there are problems however does mean they effect everyone or all Orbis. You have had a bad unit which should be replaced by NG. Did you ask them about this?
- cheshbrAug 23, 2018Apprentice
chsalmon, I think your problem arises because of conflicts caused by the Livebox
I suspect that the Livebox is an all-you-can-eat solution, intended to distributie your Orange fibre service throughout your home via its own WFi and I think television. Am I right?
So now you want to use the Orbis in AP mode for better WiFi which means you have to disable WiFi on the Livebox.
I’m inclined to think that the Livebox is quite sophisticated in its design, and is presenting your Orbis with conflicts it can’t handle.
Can you plug your internet cable from it’s entry point, directly into the Orbi’s WAN port, bypassing the Livebox, then set the Orbis up in router mode?
- cyberprashantAug 24, 2018Luminary
having insane stability issues if I use wired backhaul. After reading thru pages of this it seems this:
1. wireless backhaul = stable (this is true for me, no problems using wireless for satellites) but I have the forturnate ability to use ethernet
2. avoid using a switch between orbi RBR50 and RBS50 - I'll have to try this as I was using a netgear prosafe 5 port unmanaged switch as this : Cable --> RBR 50 --> switch --> RBS50 x 2
is the switch the issue for stability? I've had to hard reset x 2 for wired, so going back to wireless as I write this.
- FURRYe38Aug 24, 2018Guru - Experienced User
What is the Mfr and model# of the IP modem the Orbi is connected too?
What is the model# of the ethernet switch if one is in the configuration.Ensure your LAN cabling is of good quality and in good condition. CAT6 is recommended.
Try disabling the following and see:
Daisy Chain, Save settings and reboot the router and satellite(s). Its not needed for wired back haul
For wired back haul:
Set up IP address reservations for each satellite and devices on the router as you add them to the router. The satellites need to be set up via wireless first. Then connect 1 satellite at a time to the ethernet LAN cable. Wait 5 minutes and the top led on the satellite should turn on BLUE. Set up an IP address reservation for the 1st satellite. Continue to do the same thing for the 2nd satellite. Then follow up with your devices.
cyberprashant wrote:
having insane stability issues if I use wired backhaul. After reading thru pages of this it seems this:
1. wireless backhaul = stable (this is true for me, no problems using wireless for satellites) but I have the forturnate ability to use ethernet
2. avoid using a switch between orbi RBR50 and RBS50 - I'll have to try this as I was using a netgear prosafe 5 port unmanaged switch as this : Cable --> RBR 50 --> switch --> RBS50 x 2
is the switch the issue for stability? I've had to hard reset x 2 for wired, so going back to wireless as I write this.