NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
GEMASON
Sep 19, 2018Guide
I don’t know much about Liftmaster control systems. But, I did notice that it uses a hub to communicate with HomeKit. Have you tried reinstalling the hub and syncing it with your smartphone?
BBQNOOB
Sep 19, 2018Guide
It is my hypothesis, of which I have no evidence, that it is possible netgear wrecked a bunch of orbis in an effort to force more purchases of newer gear.
My system is almost useless at this point and I am going to have to buy another device. If anyone knows of any class action lawsuits, please let's talk.
- tsigSep 20, 2018Luminary
balderdash. You may be having problems, but the vast majority of these systems are working just fine.
- steve8411Sep 20, 2018Apprentice
Or maybe those folks just dont realize that the Orbi is the culprit...
For the longest time, I was blaming Apple because my Apple products seemed to be the only devices having issues ...
Turns out, it's the flawed Orbi software ... then after paying greater attention, I discovered other devices were losing the connection while showing connected ...
- BBQNOOBSep 20, 2018Guide
Is there a way to roll back and block auto updates?
NETGEAR: what is your plan to fix this problem?
- BBQNOOBSep 20, 2018Guide
Hello, what evidence do you have that the vast majority of systems are working fine? And if it's true, why does it make it okay that they broke mine?
- radamchakSep 20, 2018Guide
So I'm with you.. As I understnad it, the firmware release is temporary until a permanent fix is found. In any event, while my uoload/download speed is fine, I think the ORbi system is not very well compatible with Homekit. My Homekit device - Liftmaster - continues to experience outages.