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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Placesandspaces
Jan 27, 2019Apprentice
Has anyone heard about manuals rolling back the firmware to 2.0.1.4 and letting the Orbi update itself back to the latest firmware? I saw a YouTube video where a guy had contacted Netgear because he was having issues with the latest firmware at the time. He said NG support explained that manually rolling back the firmware would put the Orbi back on track to stable firmware upgrades. This is the link to what he explains. https://youtu.be/ONY9BVxhHHI hope this helps someone. Anyone!!
- radamchakJan 27, 2019GuideThat’s really old firmware. I manually upgraded my router and satellites to v2.2.1.210.
- radamchakJan 27, 2019GuideThat youtube video is close to a year old.
- PlacesandspacesJan 27, 2019ApprenticeWith all the problems with the firmware issues any suggestions should be welcome regardless of the age of the suggestion. I tried rolling mine back to 2.0.1.4 and it has been somewhat more stable. Not sure if it will remain that way but better than sitting on my hands doing nothing.
- Flash008Jan 27, 2019Luminary
Stand in line with the other 100s of people who all ask the same question. How to roll back to 2.1.4.x, which does not have the "newer" auto-update disable ability. I too have commented to Netgear, as with MANY others, and it is clear "NETGEAR DOES NOT CARE".
What they do care about is MONEY. If you open your eyes and observe where Netgear puts the majority of their resources...it is with new products and new features that in many cases add revenue ability to Netgear.
Case and Point...if you look at my thread (which Netgear actually responded to, surprising actually)...Look at the choice of words and response. The “Netgear Employee” goes on-and-on about how awesome Netgear is and how they have released new hardware products and introduced new features for Orbi. The "employee" focuses on "Netgear Insight" as a bragging point. Is that feature FREE-TO-USE???
New hardware (MONEY)...Netgear Insight (MONEY).....
Orbi Firmware updates..."QUARTERLY"...As per the Netgear Employee. Hence, any (MOST) problems they create or already exist will require YOU waiting 3 months. Unless it’s a "critical" issue, then maybe they respond faster. And by critical...I think the EMPLOYEE means 'major PUBLIC security bug, or something that BRICKS your Orbi (can't have that bad PR impacting revenue).
If you take the time to read my thread and the Netgear response, you will see my response where I TRY to stay factual and provide KEY POINTS of how Netgear’s concern and priority and commitment to "FIXES" is flawed.....Many of the same and heavily reported issues STILL EXIST after SEVERAL firmware updates, as with new feature requests still not fulfilled. But they have time to release new products and provide new features that focus on REVENUE creating ability such as Insight and new Orbi devices running the same code, and will likely have the same problems.
Take a look....