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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Stand in line with the other 100s of people who all ask the same question. How to roll back to 2.1.4.x, which does not have the "newer" auto-update disable ability. I too have commented to Netgear, as with MANY others, and it is clear "NETGEAR DOES NOT CARE".
What they do care about is MONEY. If you open your eyes and observe where Netgear puts the majority of their resources...it is with new products and new features that in many cases add revenue ability to Netgear.
Case and Point...if you look at my thread (which Netgear actually responded to, surprising actually)...Look at the choice of words and response. The “Netgear Employee” goes on-and-on about how awesome Netgear is and how they have released new hardware products and introduced new features for Orbi. The "employee" focuses on "Netgear Insight" as a bragging point. Is that feature FREE-TO-USE???
New hardware (MONEY)...Netgear Insight (MONEY).....
Orbi Firmware updates..."QUARTERLY"...As per the Netgear Employee. Hence, any (MOST) problems they create or already exist will require YOU waiting 3 months. Unless it’s a "critical" issue, then maybe they respond faster. And by critical...I think the EMPLOYEE means 'major PUBLIC security bug, or something that BRICKS your Orbi (can't have that bad PR impacting revenue).
If you take the time to read my thread and the Netgear response, you will see my response where I TRY to stay factual and provide KEY POINTS of how Netgear’s concern and priority and commitment to "FIXES" is flawed.....Many of the same and heavily reported issues STILL EXIST after SEVERAL firmware updates, as with new feature requests still not fulfilled. But they have time to release new products and provide new features that focus on REVENUE creating ability such as Insight and new Orbi devices running the same code, and will likely have the same problems.
Take a look....
Bro...I don’t disagree with what you are saying. I think Netgear is going the route of Sony where they abandon older devices quickly to get ready for the latest and “greatest”. For instance Netgear is already prepping for Orbi AX routers. Great but the existing Orbi has issues for many users. Not all...but many. I think Netgear tried to one up the competition by adding features which caused new firmware to be implemented instead of just focusing on a solid product. I will buy a simple sturdy product over a fancy one with glitches any day. So I agree with you totally in your assessment regarding Netgears aim to make money vs focusing on quality. No argument there from me.